Fortitude Drinks UK
National Account Manager (Off Trade)
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GENERAL DESCRIPTION
We’re looking for a commercially driven and results-focused National Account Manager to join our dynamic Off Trade team. Reporting to the Sales Controller, you’ll take full ownership of a portfolio of key customers across the UK Wholesale channel. This is a high-impact role where you’ll drive profitable growth, lead strategic customer relationships, and play a key role in shaping the future of our brands in the off-trade channel.
This is an exciting opportunity for someone ready to accelerate their career and make a real difference within a fast-moving and entrepreneurial business.
MAIN RESPONSIBILITIES AND DUTIES
- Build & grow strong, collaborative customer relationships to be a trusted partner.
- Manage & grow your customers in line with targets for volume, revenue, profitability & share.
- Full responsibility of P&L including the Trade Spend budget for the account portfolio.
- Strategic Customer Planning. Lead the development & implement of joint business plans to drive growth & achieve targets.
- Designing & delivering annual account plans & budgets.
- Identify & pursue new areas of opportunity & growth.
- Working cross functionally to manage, plan & forecast account portfolio aligned to the budgets.
- Use customer and internal tools and systems, and update relevant information held in these systems.
- Proactively manage the required administration both internally and for the customer to ensure deadlines are met.
- Monitor and report on market insight, performance, trends and competitor activities to drive informed decision making.
- Attend industry events, trade shows & networking opportunities.
- Contribute to the development of procedures/ work instructions and continuous improvement activities.
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This is not an exhaustive list but merely an overview of the main duties involved.
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Knowledge, experience, and skills required:
- 2-3 years of successfully managing accounts in a sale or buying role, ideally from a Blue-chip or spirits background.
- Proven experience in delivering commercial growth with strong negotiation & communication skills.
- Demonstrate high-level problem-solving & relationship building capability.
- Ability to analyse market & customer data to develop strategic insight driven plans.
- Experience of selling or buying both branded AND own-label FMCG products would offer an advantage.
- Effective communicator and ability to present at all levels with customers and internally.
- Confident and capable of operating at all levels, good team player, and ability to move to the next level.
- The ability to build effective relationships both internally and externally will be a key part to your success.
Please note we are unable to offer sponsorship for this role.
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