Contract Manager Opportunity

Atlas Workplace Services have a great opportunity for a Contract Manager, with experience in Hard & Soft Services to join our team working remotely with regular travel to our head office in Milton Keynes and our clients national portfolio.

All candidates should make sure to read the following job description and information carefully before applying.

About the Role

The Contract Manager role has the responsibility for the P&L, operational management and delivery of a range of leading facilities management services across the clients estate, ensuring that the portfolio is safe, fit for purpose, and fully operational in accordance with client and customer expectations, and also the high standards of service associated with Atlas Workplace Services. This includes overseeing and managing customer interfaces; ensuring a high profile and positive image of the Atlas business.

• Working with the Account Managers/Engineering team to ensure efficient, cost-effective solutions are achieved across all discipline.
• Managing the area teams' operational performance, driving improvement and productivity to achieve agreed key performance indicators across the group contract portfolio.

Principle Duties and Responsibilities

• Responsible for operational delivery of the M&E services for the National property portfolio under the clients account.
• Ensure effective and strong client relationships are maintained at all times at all levels.
• Full P&L responsibility plus all variable and project works.
• Ensure contract compliance at all times ensuring all contract deliverables are undertaken in the agreed and contractual timescales.
• Ensure statutory compliance at all times across a portfolio of buildings and all remedial and corrective actions are actioned.
• Ensure Group Health & Safety Policy is embedded into day-to-day regional operations and that unacceptable behavior is challenged and rectified.
• Deliver, monitor and record cultural training to align with both Atlas Workplace Services and the clients business.
• Identify team training requirements and arrange for these to be delivered through Atlas Workplace Services's training processes.
• Training must be relevant, business or Health and Safety specific and add demonstrable value to the Atlas Workplace Services and/or the clients business.
• Organise and conduct employee appraisals, job chats, personal development plans and succession planning as required in the role.
• Provide sound technical advice; where the remit requires specialist advice ensure an appropriate person or subcontractor is selected and utilised to fulfill the requirement.
• Utilise all reports and data needed to make sound business decisions. Manage your team within given budget and control costs - to include overtime, material and sub-contractor spend taking full ownership of the account profit and loss, forecasting and annual budgets.
• Collate and produce all management information required for the customer and review at scheduled customer and internal performance meetings.
• Provide effective communication and support to the wider engineering and compliance business.
• Develop relationships with other stakeholders, to monitor and implement cost-saving initiatives by combining resources and reducing effort.
• Manage effective recruitment processes at an area level by working with the Recruitment Manager and appropriate service lead to ensure minimum staff turnover and ensure that skills and required qualifications, within the team, to support the self-delivery model.
• Proactively identify opportunities for progression or growth within the current account.
• Ensure that timesheets are submitted in a timely manner and are correct. Review and approve overtime requests where applicable.
• Perform any other reasonable tasks that are requested of you by senior management.