Kuehne+Nagel
National Customs Operations Manager
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National Customs Operations Manager
It's more than a job.
As a Customs Specialist at Kuehne+Nagel, your role goes far beyond logistics—it helps keep global supply chains running smoothly while driving meaningful impact.
The Opportunity
Are you ready to take full ownership of customs operations at a national level and drive transformation across a complex logistics environment?
As National Customs Operations Manager, you will:
How You Create Impact
- Lead and oversee national customs operations, ensuring compliance, operational excellence and long-term strategic agility across all business units.
- Drive continuous improvement, enhancing productivity, efficiency and service quality.
- Identify and implement automation and digital solutions to optimise customs processes.
- Support RFQs (requests for Quotation) and operational integrations for new business.
- Strengthen customer relationships and represent operations in high-stakes engagements.
- Collaborate across IT, Sales, Compliance and Operations to deliver innovative solutions.
- Lead strategic projects to ensure measurable outcomes and smooth implementation.
- Inspire and develop a high-performing, inclusive team, fostering a performance-driven culture.
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What We’re Looking For
- Proven experience in customs operations management in logistics or supply chain environments.
- Deep knowledge of UK and international customs regulations and compliance frameworks.
- Demonstrated process optimisation, automation and continuous improvement skills.
- Leadership experience with the ability to motivate, coach and develop diverse teams.
- Strong project management skills, including managing cross-functional initiatives.
- Excellent stakeholder management, communication and collaboration abilities.
- Proficiency in customs management systems (e.g., CargoWise or similar).
- Fluent English; bilingual or multilingual skills are a plus.
Why Join Us?
This is a high-impact role where your leadership will shape customs operations nationwide while contributing to innovation, strategic direction and growth.
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You’ll enjoy:
- Career development opportunities in a dynamic, international environment.
- Support in ongoing learning and professional growth.
- Contributing to a forward-thinking organisation committed to digitalisation and operational excellence.
- The chance to make a direct, meaningful impact on our continued success.
Our Vision
Logistics touches every aspect of daily life—from essential goods to life-saving supplies. At Kuehne+Nagel, your work extends beyond operations; it enables ordinary moments and extraordinary changes worldwide.
As a global leader with a legacy of excellence, we provide a stable, inclusive work environment where your career can transform industries and communities.
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