Kuehne+Nagel
National Customs Operations Manager
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National Customs Operations Manager – Kuehne+Nagel
About the Role
It's not just a job—it's about optimising global supply chains and shaping customs operations to keep logistics running smoothly. As Customs Specialist or National Customs Operations Manager, your work goes beyond import and export. It’s about driving transformation, leading strategic change, and ensuring compliance and efficiency at a national level.
Are you ready to take ownership and lead a high-impact team in a dynamic international environment?
How You Create Impact
You will play a leadership role in customising and enhancing customs operations across all business units. Your responsibilities include:
- Lead and oversee national customs operations, ensuring full compliance and operational excellence
- Drive continuous improvement initiatives to boost productivity, efficiency, and service quality
- Identify and implement automation, digital solutions, and customs process optimisation
- Support new business onboarding, including RFQs and operational integrations
- Build and maintain strong customer relationships, representing operations in key engagements
- Collaborate cross-functionally (with IT, Sales, Compliance, and Operations) to deliver innovative solutions
- Lead and manage strategic projects, ensuring successful implementation and measurable outcomes
- Inspire and develop a high-performing, inclusive team, fostering a strong performance culture
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What We Would Like You to Bring
To excel in this role, you should have:
Experience & Knowledge
- Proven experience in customs operations management within logistics or supply chain environments
- Strong knowledge of UK and international customs regulations and compliance requirements
- Demonstrable experience in process optimisation, automation, and continuous improvement
- Ability to shape strategy and drive digital transformation
Leadership & Leadership
- Leadership experience with the ability to motivate, coach, and develop diverse teams
- Strong project management skills, particularly in cross-functional initiatives
- Exceptional stakeholder management, communication, and collaboration skills
Technical Proficiency
- Proficiency in customs management systems (e.g., CargoWise or similar platforms)
- Fluent English; additional language skills are an advantage
What’s in It for You
This is a high-profile opportunity to shape customs operations on a national scale, drive innovation, and shape the future of global logistics.
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You’ll enjoy:
- A role with strategic influence, working closely with senior stakeholders and global teams
- Excellent career development opportunities, ongoing learning, and growth within a forward-thinking organisation
- The chance to contribute to operational excellence, digitalisation, and measurable impact
- A chance to make a real difference in a dynamic international environment
Who We Are
At Kuehne+Nagel, we believe logistics shapes as much as we expect—from everyday goods to life-saving medicines and sustainable solutions. As a global leader with a legacy of excellence, we provide a safe, stable environment where your career can make a lasting impact.
Our mission is to move the world forward, whether through supplying essential healthcare, developing sustainable transport, or strengthening local communities. When you work here, you’re part of something greater than yourself.
We kindly ask placement agencies not to submit unsolicited profiles. Any unsolicited submissions without prior agreement will be considered company property.
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