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asmodee

National Logistics Administrator

Bordon
Posted about 20 hours ago
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Job Description: National Logistics Administrator

The National Logistics Administrator is responsible for providing comprehensive administrative and operational support to the National Logistics Team. The primary focus of this role is supporting the Senior National Logistics Coordinator with the Amazon account, ensuring all Purchase Orders (POs) are handled efficiently and in compliance with vendor requirements. Additionally, the role provides essential support for order processing, ensuring seamless coordination between internal departments and external logistics carriers.

What Does This Role Involve?

For Specific Customers:

  • Coordinate the processing and fulfilment of Amazon purchase orders, ensuring accurate data entry, scheduling, delivery booking, and compliance with Amazon requirements
  • Process National and E-commerce sales orders, including stock transfers, and delivery scheduling across internal and external warehouses to meet customer timelines and compliance requirements
  • Generate compliant labelling and delivery documentation in line with Amazon and National account specifications
  • Maintain and update open order books to provide real-time status reports on all pending deliveries
  • Assist in the administration and investigation of Amazon chargebacks and shortage claims, preparing documentation for dispute resolution, supporting the Senior National Logistics Coordinator
  • Conduct regular reviews of Amazon and National account delivery manuals to ensure consistent operational compliance
  • Liaise closely with Sales and Logistics teams to ensure fulfilment accuracy and to proactively address any operational challenges
  • Identify and document non-compliance issues, contributing to problem logs and assisting with corrective actions to maintain high service standards

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General:

  • Provide operational cover for the National Logistics team during peak demand or staff absence periods
  • Maintain high office standards and contribute to effective housekeeping within the department
  • Execute any additional administrative or logistics tasks assigned by the Senior National Logistics Coordinator or National Logistics Manager to support business objectives and continuous improvement initiatives

Profile Description:

What Are We Looking For?

Essential

  • Always exhibits the correct behaviours as well as delivering the required results
  • Proven ability to perform effectively under pressure and meet stringent deadlines
  • Exceptional attention to detail and a commitment to accuracy in data entry and documentation
  • Superior communication skills, both written and verbal, with the ability to engage stakeholders at all levels
  • Strong organisational and numeracy skills
  • Demonstrated ability to multitask and adapt to shifting priorities in a fast-paced environment
  • Proficiency in Microsoft Office Applications (Excel, Outlook)
  • Experience working within a collaborative team environment
  • A proactive approach to forward planning and problem-solving
  • The ability to interpret complex customer requirements into practical, operational solutions

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General

  • Previous experience utilizing SAP or similar ERP systems
  • Background in a busy logistics or warehouse distribution environment

We Offer:

Why Join Asmodee?

We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday, rising with service (+ bank holidays), a day off to take for your birthday or as a wellbeing day, private medical insurance, and staff discount on all our products! We offer a hybrid working environment in some of our roles, offering flexibility to balance work and life.

Our Commitment

Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. Asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.

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Skills

Logistics
Data Entry
Communication
Organizational Skills
Numeracy Skills
Multitasking
Problem-Solving
Microsoft Office
SAP
E-commerce
Order Processing
Compliance
Team Collaboration
Attention to Detail
Operational Support

Location

Bordon, England, United Kingdom

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