WPS
National Operations Manager - Mobile Delivery
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National Operations Manager - Mobile Delivery
National Operations Manager
Location: UK-wide
Salary: Competitive + Benefits
Contract: Full-time, Permanent
We're looking for an experienced National Operations Manager to lead the delivery of a £20m+ engineering reactive and maintenance service across multiple contracts. This is a high-impact role responsible for:
- Operational performance
- Commercial success
- Building strong, motivated teams
- Delivering excellent customer outcomes
What You'll Be Doing
- Leading day-to-day service operations to meet contractual KPIs and deliver exceptional performance
- Managing resources, implementing robust processes, and ensuring full compliance with:
- Health & Safety
- Quality standards
- Driving commercial performance in partnership with the commercial team
- Developing and coaching a high-performing team, including:
- Contract Managers
- Supervisors
- Operatives
- Building strong client relationships and identifying new business opportunities
- Overseeing:
- Budgets
- Reporting
- Performance reviews
- Deputising for the Technical Services Director when required
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What We're Looking For
- Minimum HNC in Construction (or equivalent)
- Proven leadership experience in:
- Construction
- Building maintenance
- Social housing
- Strong capabilities in:
- Financial management
- Commercial management
- Operational management
- Excellent communication, leadership and problem-solving skills
- Ability to effectively manage:
- Multiple projects
- Teams
- Priorities
- High level of SHEQ awareness
- Commitment to continuous improvement
- IT-proficient (Microsoft Office)
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Critical Note: Due to the nature of this position, we will require you to undergo a Basic Disclosure and Barring Service (DBS) Check at offer stage. Our policy is that applicants with criminal convictions will be assessed individually, and we do not discriminate based on an applicant’s criminal record or the details of any disclosed offences. Additionally, certain roles may require additional pre-employment checks.
For more information about the checks involved, please visit [Relevant Policy Link].
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