Mitie Cleaning & Hygiene Services
National Security Operations Room Relief
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
National Security Operations Room Relief
Dedicated Relief Officer for the National Security Operations Room – Norwich
Location: Norwich
Hourly Rate: £17.17 Position: Dedicated relief officer for the National Security Operations Room Hours: Contracted to 30 hours per week, with additional hours potentially available
It is desirable but not essential to have previous CCTV control room experience and a CCTV licence.
About the Position
We are seeking a highly professional and proactive Security Officer to safeguard our client’s people, property, and critical assets. This role is essential in ensuring:
- The integrity, safety, and continuity of operations
- Compliance with all statutory, regulatory, and corporate standards
- Service excellence with a clear understanding of the role’s purpose and the value of protecting assets, including reputation and objectives.
Key Responsibilities
Security & Risk Management
- Maintain vigilance over the work environment, identifying potential threats, disruptions, or breaches.
- Respond promptly and professionally to incidents, escalating as required.
- Maintain detailed and accurate incident reports to support governance and regulatory compliance.
- Demonstrate composure and professionalism in challenging situations, ensuring the protection of people, assets, and data.
- Adhere to scheduled check-ins and communication protocols to maintain operational integrity.
Operational Excellence
- Ensure compliance with all relevant policies, procedures, legal, and regulatory requirements under guidance from Corporate Security Managers.
- Execute duties with diligence and professionalism, adhering to Assignment Instructions (AIs) while maintaining high service standards.
- Monitor operational processes and propose improvements to enhance efficiency and service quality.
- Adhere to Health & Safety regulations, reporting risks immediately.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training & Professional Development
- Maintain mandatory licences and certifications (e.g., Security Guarding, Door Supervision, CCTV PSS – SIA), keeping them current.
- Complete all mandatory competency and compliance training.
- Engage in continuous professional development to ensure operational expertise.
- Utilise technology effectively to meet objectives and maintain records.
Candidate Profile
- Strong situational awareness, attention to detail, and commitment to compliance and ethical standards.
- Demonstrates an understanding of the role’s purpose and curiosity regarding the environment.
- Possesses excellent communication, interpersonal, and problem-solving skills.
- Takes pride in appearance and professionalism.
- Proven experience in the security sector, ideally within corporate or financial services.
- Preferred: Current SIA Licence (Security Guarding/Door Supervision), with CCTV PSS experience beneficial.
Why Join Mitie?
Flexible Benefits Scheme
- Virtual GP – Access expert advice via video or phone without leaving home.
- Salary Finance – Early access to 50% of pay with optional fees. Competitive loans available.
- Choices platform – Customise benefits:
- Dental insurance
- Dining cards, coffee clubs
- Tech discounts
- And more tailored per lifestyle.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- MiDeals: High-street discounts on retailers, gyms, and significant brands.
- Cycle-to-work scheme – Save on bikes/safety gear.
Financial Security & Rewards
- Life cover – Greater of equivalent annual salary or £10,000 for dependants.
- Save-as-you-earn scheme
- Mitie Matching Share Plan – Earn potential free Mitie shares.
Recognition & Career Growth
- Mitie Stars – Monthly cash prizes, with end-of-year win of £10,000.
- Widespread training & development opportunities.
- Mentorship & career progression opportunities.
Inclusivity Commitment
Mitie is committed to an inclusive and accessible recruitment process. If adjustments, changes, or different approaches are needed during recruitment, please email recruitmentsespeciallynotes@mitie.com.
About Us
Since 1987, Mitie’s 80,000 employees have supported clients globally. We are the UK’s leading facilities management and professional services company, partnering with:
- Household names in banking
- Critical government sites
- Hospitals and schools
We are: Better places. Thriving communities.
Ready to Apply?
Looking to stay in the Mitie family? Consider sharing your experience or lifestyle insights about working with Mitie.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location