TWI
NDT General Manager
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NDT General Manager
NDT General Manager
TWI Inspection Qualification Services
Location: Middlesbrough Contract: Permanent Hours: Full time Salary: £60,500 – £96,600 per annum Reference: JR100868 Closing Date: 04 August 2026 Security Requirements: Applicant will require UK Security Clearance for this role
Note: Applicants may receive offers and undergo interviews before the deadline, although the position will remain available for at least seven days. It’s recommended to submit applications as soon as possible.
About the Role
TWI is seeking to appoint an experienced General Manager to lead a newly established Inspection Qualification Services business unit in Middlesbrough, UK.
The ** responsibilities** include leading a small, specialist team responsible for delivering independent and impartial qualification of non-destructive testing (NDT) procedures, personnel, and equipment across critical safety sectors, including nuclear and defence. All activities align with ISO 17020 requirements.
This is a leadership role focused on establishing and growing the business unit, ensuring technical credibility, maintaining compliance, and building a strong pipeline of work.
Key requirements include a mix of:
- Strong management capability
- NDT technical expertise
- Experience in highly regulated industries
The role requires candidates to provide effective leadership and direction, ensuring that work is conducted independently, impartially, and to the highest technical standards.
Key Responsibilities
To succeed, you’ll need to:
- Provide leadership and direction to a specialist technical team delivering inspection qualification activities.
- Ensure all work is conducted impartially and independently, in compliance with ISO 17020.
- Balance technical expertise with effective business and operational management.
- Communicate effectively with customers, regulators, and internal stakeholders.
- Develop and grow the business by engaging with the industry and identifying new opportunities.
- Operate efficiently in a fast-paced environment with competing priorities.
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Key Accountabilities
- Lead and manage the Inspection Qualification Services business unit, ensuring safe, high-quality, and compliant service delivery.
- Ensure adherence to ISO 17020 standards, upholding independence, impartiality, and technical integrity.
- Manage and develop technical staff in line with TWI values and organizational requirements.
- Collaborate with TWI QHSE to establish, implement, and maintain management systems while supporting accreditation activities.
- Maintain ISO 17020 accreditation, including engagement with auditors and timely resolution of non-conformances.
- Review incoming work to confirm capability and capacity to meet customer requirements.
- Monitor deliveries to ensure safe, effective, and high-quality standards.
- Ensure suitable facilities, equipment, and working environments are in place for qualification activities.
- Proactively develop a pipeline of new business, engaging with potential customers and internal stakeholders.
- Adjust to business needs, supporting the team during peak demand periods.
Requirements
- For further details on requirements, see the full Job Description: https://www.twi-global.com/pdfs/careers/JR100868-NDT-General-Manager-Job-Description.pdf
Travel
This position requires short-term travel within the UK and overseas depending on the demands of client interactions. This is a potential hybrid role, allowing three working days in-office/customer sites, with the remainder working from home.
About TWI Ltd
TWI is a world-renowned expert in engineering, materials, and joining technologies, offering advisory services in design, fabrication, and failure analysis. TWI fosters innovation, teamwork, and open collaboration, encouraging employees to share ideas and develop their own expertise.
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Why Choose TWI?
We offer:
- A competitive salary and a share-in-success bonus scheme.
- Generous pension scheme (with flexible employee contributions and TWI contributions up to 10% of salary).
- 20 days holiday + 5 corporate days + 8 bank holidays.
- Private health and dental cover.
- Opportunities for career development and training.
- Onsite employee restaurant and gym.
- Day nursery (available at the Granta Park, Cambridge site, subject to availability).
- Onsite parking.
- Family-friendly policies, such as hybrid working, flexible working, enhanced maternity pay, and paid parental leave.
TWI’s culture encourages innovation, inclusion, and teamwork. We believe we’re stronger when everyone’s perspective is respected, and that diverse talent drives industry excellence.
TWI Values
Our six core values guide our behavior and actions:
- Inclusion: Valuing every individual and serving our customers well.
- Teamwork: Building strong collaborative relationships.
- Adaptability: Embracing change to meet business and team needs.
- Taking Responsibility: Achieving objectives and supporting personal growth.
- Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems.
- Customer Focus: Building trust with our customers.
Diversity, Inclusion & Equality
TWI is committed to equality, diversity, and inclusion, creating an environment where all employees can reach their potential. We foster this by:
- Encouraging diverse representation at all levels of the organization.
- Adopting inclusion as our number-one corporate value.
- Achieving Disability Confident Employer status, supporting a workplace that values the contributions of people with disabilities.
By embracing diversity, we maintain our world-leading reputation and continue to deliver excellence in cutting-edge engineering solutions.
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