Clarion Housing Group
Neighbourhood Response Manager
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Location: Leatherhead, Maidstone, Haywards Heath office – Hybrid
Salary: £48,614 - £57,190 per annum
Hours: 36 hours per week – flexible options considered
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025
We have an exciting opportunity for a Neighbourhood Response Manager to join the team in the South region. Your role will be focused on managing our regional LiveSmart (Over 55’s Housing) Team in the South area, you’ll be responsible for ensuring that all contractors for our Over 55’s Housing schemes are running smoothly.
You’ll liaise with other departments to identify and agree priorities for improvements; ensuring the team works collaboratively with other teams, residents groups and external partners.
With your experience of team management, you’ll be an expert at motivating others and building relationships across the business.
You’ll be able to demonstrate strong leadership skills, with a proven ability in influencing and negotiating.
You’ll have a strong track record of delivering results along with extensive experience of housing management practice and housing legislation.
If this sounds like an opportunity for you then please review the full role profile before applying - Neighbourhood Response Manager Behaviours & Mandatory Accountabilities OD level 3
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
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Act now – apply today! This vacancy may close early without notice.
Closing Date: Wednesday 29th July 2026 at midnight. Interviews will take place on the 13th August.
With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you’ve been looking for!
This is a hybrid role with a base location at our offices in either Maidstone, Haywards Heath or Leatherhead. Frequent travel across our region will be required on a weekly basis undertaking visits to schemes and the wider Clarion community as required, as well as attending regular meetings at our office locations, as required.
Applicants must be able to travel across the South region on a weekly basis, this includes Kent, Surrey and Sussex.
This post is subject to Basic Criminal Record Check Clearance.
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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
You are required to reside in England or Wales for the duration of your employment.
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About Clarion Housing Group
Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.
Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.
Web: www.clarionhg.com
LinkedIn: www.linkedin.com
To find out more about working for Clarion, please click here.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
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