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Clarion Housing Group

Neighbourhood Response Officer

Manchester
£34k – £39.5k/yr
Posted 14 days ago
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Neighbourhood Response Officer

Location: Manchester (Fountain Steet) or Salford (Elkanagh Gardens) – Hybrid Working Arrangement

Salary: £34,000 to £39,408 per annum (pro rata)

Contract Type: Permanent

Hours: 18 hours per week


We're looking for a dedicated Neighbourhood Response Officer to support residents, deliver effective neighbourhood management of properties in the local regions, and ensure Clarion Neighbourhoods are clean, safe, and well-maintained.

About the Role

As a Neighbourhood Response Officer, you will:

  • Assist centrally based teams by conducting customer visits, viewing, and sign-up appointments.
  • Identify, investigate, and report tenancy breaches and incidents of anti-social behaviour.
  • Collaborate with other teams, external agencies, and residents to enhance local community facilities, activities, and events.
  • Develop and deliver neighbourhood plans and local offers in partnership with resident groups.
  • Ensure estates are clean, tidy, and free from health and safety risks by addressing fly tipping and monitoring grounds maintenance.
  • Regularly travel across the local region to meet residents and conduct site visits.

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This is a hybrid role requiring you to spend up to 2 days per week in the Manchester (Fountain Steet) or Salford (Elkanagh Gardens) office, with the rest of your time split between remote work and on-site duties.


Rules and Requirements

  • Applicants must meet the following requirements:
    • Ability to travel across the region as needed.
    • Passing a Basic Criminal Record Check.
    • Eligibility to work in the UK (no visa sponsorship available).
    • Current residence in England or Wales.

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Benefits

At Clarion Housing Group, we recognize the value of your commitment and offer:

  • Competitive salary starting point.
  • A wide variety of benefits to support your lifestyle.
  • Strong opportunity to make a positive impact on local communities.

For more details, explore [our careers page](link not provided).


Closing Date: Tuesday 30th June 2026, 23:59 (midnight)

Please note: This vacancy may close early without notice.

An opportunity to make a difference every day. Apply today.

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Skills

Neighbourhood Management
Customer Service
Community Engagement
Investigation
Collaboration
Health and Safety
Problem Solving
Event Planning

Location

Manchester, England, United Kingdom

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