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Neighbourhood Response Officer - Part time, CLARION HOUSING GROUP LIMITED
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Neighbourhood Response Officer - Part time, CLARION HOUSING GROUP LIMITED
Salary: £35,809 to £41,593 per annum (pro rata)
Location: Plymouth, St Budeaux Estate - hybrid working arrangement
Hours: 18 hours per week.
Contract Type: Permanent
About the Role
We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region.
You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
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Responsibilities
- Complete customer visits, viewing and sign-up appointments
- Identify and investigate tenancy breaches and reports of anti-social behaviour
- Ensure Clarion Neighbourhoods are clean and safe
- Identify improvements and investigate breaches of tenancy
- Develop and deliver neighbourhood plans and local offers
- Work with local resident groups to develop local community facilities, activities and events
- Report fly tipping and monitor grounds maintenance
- Travel across local regions as required
Requirements
- Ability to travel across regions as required
- Eligible to work in the UK
- Residing in England or Wales for the duration of employment
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About Us
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information.
Application
Closing Date: Friday 10th July 2026 at midnight
This is a hybrid role with a base location at our office in Plymouth, St Budeaux Estate. Candidates will be expected to work primarily from the office, as well as travel across the local region as and when required. Flexible working options considered.
This post is subject to Basic Criminal Record Check Clearance.
At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
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