IT Works Recruitment LTD
NetSuite Administrator
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NetSuite Administrator – Permanent Role (Right to Work in the UK)
Location: Manchester | Contract: Hybrid (3 days in office) | Salary: £50,000 per annum
About the Role
We are seeking an experienced NetSuite Administrator to join our Manchester-based team in a hybrid capacity. This role is focused as an end-user position, where you will directly support our business by managing and optimising our NetSuite environment—rather than working in a consultancy or partner setting.
Your responsibility will be to ensure the smooth and secure operation of our NetSuite platform, aligning system capabilities with business operations effectively.
Key Responsibilities
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Configuration & Maintenance:
- Manage daily NetSuite administration, including saved searches, forms, workflows, custom fields, and records, keeping the system stable and aligned with business processes.
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Security & Access Management:
- Maintain and optimise user access controls, role design, and permission structures to ensure a secure, audit-ready environment.
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User Support & Training:
- Serve as the primary support contact for end users across the business, triaging issues, delivering training, and escalating technical queries to external teams as required.
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System Updates & Maintenance:
- Coordinate bi-annual NetSuite updates, assessing their impact on live configurations and facilitating regression testing to mitigate business disruption.
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Data & Reporting:
- Develop and refine reports, KPI dashboards, and saved searches to provide actionable insights for Finance, Operations, and Commercial teams.
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Stakeholder Engagement:
- Collaborate with internal stakeholders and, where needed, external vendors or partners to support system enhancements, integrations, or optimisations.
About You
We are looking for an administrator with:
- Proven experience as a NetSuite Administrator, ideally in an in-house (end-user) role rather than a partner-consultancy setting.
- Strong technical expertise in NetSuite configuration, including workflows, saved searches, custom records, and role-based permissions.
- The ability to act as the go-to specialist for the business, offering clear and patient end-user support across all levels.
- Experience in managing system updates and deployment testing, reducing risks to live operations.
- Excellent communication skills, translating business needs into actionable technical solutions.
- A light knowledge of SuiteFlow automation or basic SuiteScript exposure is advantageous but not essential.
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What We Offer
- Competitive salary: £50,000 per annum
- Hybrid working: 3 days per week in our Manchester office
- Opportunity to shape the NetSuite environment for a dynamic, growing business
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