Franchise Brands plc
NetSuite System Administrator
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NetSuite Systems Administrator – Franchise Brands
Location & Working Arrangement
- Location: Macclesfield
- Type: Full-time permanent
- Salary: £50K DOE + benefits
- Work Model: Hybrid
About Franchise Brands
Franchise Brands is an international, multi-brand franchisor focused on building market-leading businesses, primarily through a franchise model. As a group, we support a network of over 625 franchisees across seven brands in the UK, North America, and Europe.
Our portfolio includes established market-leading brands such as:
- Metro Rod
- Metro Plumb
- Willow Pumps
- Filta
- Pirtek (Europe)
Each brand benefits from the Group’s centralized support services, including:
- Franchise Support
- National Sales / Account Management
- Information Technology
- Marketing
- Finance
- Recruitment
- HR
The Role
We are seeking an experienced NetSuite Systems Administrator who can optimize our systems and drive broader technology improvements. This role bridges finance and IT, ensuring seamless system administration, customization, and process refinement. You will act as the primary liaison between our team and system vendors while overseeing the technology roadmap in collaboration with key stakeholders.
Key Responsibilities
System Administration & Customization
- Provide 1st and 2nd line support including:
- Roles and permissions management
- Dashboard development and maintenance
- Reporting (saved searches, analytics)
- Master NetSuite data structure, including:
- Internal/External IDs
- Relationships between entities, transactions, and items
- Design, configure, and maintain system objects:
- Roles & permissions
- Fields & forms
- Custom records
- SuiteFlows and SuiteApproval
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Technical Excellence & Enhancement
- Customize NetSuite to meet business needs, including:
- Saved searches
- Suite Analytics
- Reporting
- Monitor system performance, troubleshoot issues, and drive efficiency improvements
- Ensure adherence to best practices in ERP integrations, particularly from a NetSuite perspective
Stakeholder & User Engagement
- Deliver effective user training and materials to ensure system adoption across teams
- Strong stakeholder relationship management and ownership of the project roadmap
- Coordinate with third-party vendors
Requirements
Technical Skills
- 3+ years of NetSuite experience
- Proficiency in:
- Core financial processes (P2P, R2R, O2C)
- NetSuite modules including:
- Financials
- Order Management
- Inventory Management
- Procurement
- CRM
- Experience with:
- Consolidation, currency and FX management, intercompany eliminations
- Saved searches, customization, dashboard and reporting development
- ** SuiteFlows, SuiteAppsautomation**
- ERP integrations and multi-country/multi-currency NetSuite OneWorld environments
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Soft Skills
- Ability to design and execute a project roadmap
- Demonstrated continuous improvement and automation skills
- Strong written and verbal communication skills
- Excellent documentation skills
Benefits
| Benefit | Details |
|---|---|
| Annual Leave | 25 days + bank holidays |
| Pension | Royal London, company pension |
| Salary Sacrifice | Cycle to work scheme |
| Employee Assistance | Assistance programme |
| Health & Eye Care | Free eye tests / glass subsidy |
| Employee Discounts | Access to discounts via a portals |
| Training & Development | Career progression support |
| Workplace Support | Occupational health support |
| company Equipment | Laptop and company mobile phone |
| Other Perks | Company events and special leave |
Equal Opportunities
We are an equal opportunities employer, committed to diversity. Applications are welcome from all suitably qualified individuals, regardless of:
- Age, disability, gender identity
- Marriage or civil partnership status
- Pregnancy or maternity
- Race, religion or belief
- Sex or sexual orientation
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