Capital One
Network Compliance Senior Manager
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Network Compliance Senior Manager
Network Compliance Senior Manager
Location: London (or Nottingham) | Hybrid Working | Capital One UK
About the Role
The Network Compliance Senior Manager plays a pivotal role in the second line of defence for Capital One’s network and merchant businesses, shaping the framework for our network compliance program.
As a subject matter expert, you’ll provide strategic guidance to challenge and assess compliance risks globally while ensuring our network compliance program aligns with Capital One’s enterprise risk management framework.
This critical leadership role connects high-impact business processes, risk oversight, and executive-level strategy. As a Senior Manager in Network Compliance, you’ll deliver solutions that identify and mitigate potential enterprise risks, collaborate with senior teams, and drive innovation.
Responsibilities
- Provide expert compliance risk advice through formal and informal engagements, addressing risks across network and merchant businesses.
- Develop in-depth expertise in network and merchant business processes, aligning regulatory requirements with Capital One’s global legal inventory.
- Proactively identify compliance trends in business data and emerging risks, staying ahead of regulatory challenges in payments compliance.
- Maintain comprehensive knowledge of payments industry regulations, laws, and rules applicable to our operations.
- Collaborate with first and second line functions to evaluate risk management frameworks, educate senior leaders, and advocate for nuanced compliance strategies.
- Ensure ongoing compliance for business expansions and new products, evaluating external partnerships and acceptance opportunities while adhering to regulatory standards.
- Strengthen partnerships with Business Risk, Legal, and Audit teams to integrate and sustain network compliance initiatives.
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Requirements & Qualifications
Essential:
- Strong organizational skills with a focus on achieving both short and long-term goals.
- Clear track record in regulated industries and fast-paced, entrepreneurial environments.
- Collaborative and solution-driven mindset with exceptional teamwork, interpersonal, and negotiation skills.
- Ability to operate autonomously yet escalate strategically with senior leadership.
- understanding of three lines of defence risk management frameworks and key regulatory requirements.
- Bachelor’s degree OR relevant experience in equivalent risk domains.
Preferential:
- Master’s or Doctorate in a related field.
- Compliance-specific expertise or specialized training in legal/regulatory domains.
- Significant experience in:
- Legal, compliance, or risk management (preferably financial services).
- Regulatory compliance for consumer financial services or the payments industry.
- Senior-level roles requiring strategic influencing in high-stakes environments.
Benefits
- Competitive role in a rapidly evolving organisation committed to digital transformation.
- Career development through Capital One University, upskilling opportunities, and leadership training.
- Full access to core benefits, including:
- Comprehensive pension scheme and bonuses.
- Generous holiday entitlements.
- Private medical insurance.
- Flexible benefits: season-ticket loans, cycle-to-work schemes, and extended parental leave.
- Premium workspace amenities:
- In Nottingham: Fully-serviced gym, subsidised restaurant, and mindfulness/music rooms.
- In London: Rooftop running track and Workshop Coffee café.
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Diversity & Inclusion Commitment
We foster a level playing field and are particularly eager to attract candidates from:
- Women
- LGBTQ+ community
- Ethnic minority backgrounds
Connect with our socio-cultural affinity groups to see how you can thrive at Capital One:
- REACH (Race, Equality, Culture & Heritage)
- OutFront (LGBTQ+ support network)
- Mind Your Mind (Wellbeing advocacy)
- Women in Tech (Tech and finance hybrid network)
- EmpowHER (Empowering women leaders)
Work Setup
- Hybrid model with ancillary flexibility, encouraging office-based days on Tuesday–Thursday.
- Must collaborate in person semi-frequently based on workload.
How to Apply
Contact: ukrecruitment@capitalone.com (Adjustments for equal access ensured—all information held in strict confidence.)
About Capital One
Human-led by Chairman Richard Fairbank, we’re transforming banking through innovation, simplicity, and individualised customer success. Operating with the values that collaboration, openness, respect for each other, and transparency drive us, our teams prioritise humble customer advocacy.
Our mission is to elevate financial experiences by combining "human and ingenuity" for lasting value. Every member of our team believes that working together delivers excellence, empowering our customers to realise their aspirations.
Capital One Europe – Investing in Your Future.
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