BT Group
Network Configuration Specialist
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Job Title: Network Configuration Specialist
Req ID: 58230
Job Function: Service
Posting Start Date: 23/07/2026
Posting End Date: 04/08/2026
Division: UK Business
Job Location: GBR Southampton-Cadnam New ATE, GBR-London-BTHQ One Braham
Advertised Salary: Competitive + Benefits
Recruiter: Jayson Coley-Wynters
Career Grade: Internal Grade D - Competitive + Benefits
Closing Date: 4th August 2026
Location: Whiteley Southampton
About The Role
This highly technical Service Delivery role enables the implementation of the latest technology to meet our customers' business needs. We provide managed IT solutions to thousands of customers across the globe, who rely on BT to keep their critical business operations running.
What You’ll Be Doing
- Designing and configuring, testing and troubleshooting networks
- Translating customer requirements into accurate, working configurations, diagrams, and instructions for other agents
- Providing point of technical escalation within the team for complex issues
- Providing remote support to onsite engineers during solution deployment and resolving issues
- Actively supporting and implementing efficient ways of working and cost reduction
Essential Skills / Experience
- Existing, or ability to gain Government Security Clearance and NPPV3
- Network design, configuration, and implementation skills/accreditations
- Troubleshooting customer network deployments
- Vendors include Cisco, Fortinet, Draytek, Meraki, Juniper, Palo Alto, Aruba
- Proactive continual learning and development
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Desirable Skills / Experience
- Cisco CCNP and any other vendor accreditations
- Evidence of Testing and Troubleshooting
- Evidence of taking ownership of delivering project work packages
Our Package
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
- Competitive salary
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- On-call allowance
- 25 days annual leave (not including bank holidays), increasing with service
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
- Discounted broadband, mobile, and TV packages
- Access to 100’s of retail discounts including the BT shop
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Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK.
We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We are Customer-First Challengers, who are Committed, Clear, and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation, and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
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