Network Coordination Assistant WCC623738

Always ready to provide considered advice to internal and external colleagues, partners and customers, you’ll be committed to making an important contribution to the delivery of the Council’s objectives and priorities. You’ll also be dedicated to complying with all the relevant regulations including the requirements related to Equality and Diversity, Health and Safety, the Human Rights Act, the Freedom of Information Act, the Data Protection Act and the City Council’s procurement code.

Please refer to the Job Description for more information.About You: With well developed experience of customer and stakeholder engagement and support, you’ll be capable of using database systems and possess the communication and interpersonal skills necessary to deal with a wide range of queries, complaints and investigations.

A collaborative team worker but also able to work independently, you’ll possess excellent literacy and numeracy skills, be capable of planning, organising and prioritising your work, and producing it to the highest standards. A natural problem solver with the ability to identify and resolve issues at speed and to tight deadlines, you should also be methodical and have good attention to detail.

Some knowledge of income and debt recovery would be desirable, and although not essential, experience of working within highways, licensing, the wider construction industry or the compliance and regulatory sectors would be a bonus.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.