Accenture UK & Ireland
Network Engineer, Consultant - Newport
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Competitive Salary & Package (Dependent on Experience)
Career Level: Consultant (CL9)
Location: Newport, Wales
Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.
Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO.
The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s.
Key Responsibilities:
Plan and execute in depth technical activity. Influencing the direction of activities/plans and providing technical insight and guidance to others. Investigate and help resolve issues on customer’s network and IT environment and using agreed troubleshooting methodologies. Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. Using the central document repository, to ensure knowledge sharing across the team and enable best practice. Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. Participation in the on-call and shift rota, this is an onsite delivery-based role.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Skills & Experience:
Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application.
Experience within information security/technology focused on networking.
Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.
Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas.
Proven experience in incident management, service request management and problem solving.
Experience of using ticketing systems and use of monitoring and management tools.
Ability to communicate effectively and build relationships to understand client requirements.
Ability to deliver against deadlines and agreed SLA targets.
Ability to take ownership of an issue or task and see it through to completion.
Set yourself apart:
ITIL qualification desirable. Full clean driving license is preferable. Palo Alto experience Checkpoint experience Firewall Orchestration
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location