TrellisWorks Ltd
Network Installation Engineer
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Overview
Network Engineers at TrellisWorks are responsible for the design, installation, commissioning, and maintenance of customer network infrastructure. This includes on-site and remote design, planning, installation, and troubleshooting, as well as post-installation support and reporting.
The role is open to engineers at all levels:
- Junior Engineers will work under guidance, assisting with installations and gaining technical experience.
- Mid-level Engineers will manage smaller projects, perform troubleshooting, and liaise with customers.
- Senior Engineers will lead installations, act as the primary technical contact on site, and mentor junior staff.
Reporting to the Engineering Manager, you will work closely with project managers and other engineers to deliver high-quality network solutions on time and within budget.
Key Responsibilities
1. Installation and Commissioning
- Install and maintain networking and communications infrastructure.
- Build and install steelwork bracketry, masts, and associated communications equipment.
- Install and commission internal and external wireless equipment (e.g., microwave point-to-point radios, CCTV cameras, mobile data routers, and core network devices).
- Complete commissioning reports and documentation accurately and on time.
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2. Project Support and Reporting
- Complete site visit and installation reports within agreed timeframes.
- Commission, troubleshoot, and document customer networks.
- Provide technical updates to Project Managers and the Engineering Manager.
3. Customer Interaction and Representation
- Act as the on-site technical contact for assigned projects (Senior Engineers).
- Maintain a professional, customer-focused attitude at all times.
- Liaise with clients to clarify requirements and provide updates during works.
4. Team Collaboration and Mentoring
- For senior roles, mentor junior engineers and ensure adherence to best practices.
- Support team members with technical challenges and knowledge sharing.
- Ensure timely arrival at job sites and coordinate with lead engineers and management.
5. Tools, Equipment and Vehicle Management
- Maintain company vehicles to a high standard, ensuring they are fully stocked with tools and consumables.
- Ensure PPE and equipment are correctly used and maintained.
6. Continuous Improvement
- Stay updated with industry developments, tools, and installation methods.
- Participate in training to develop new skills and certifications.
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Key Performance Indicators (KPIs)
- Project completion on time and within budget.
- Quality of installations and adherence to company standards.
- Accuracy and timeliness of reports.
- Customer satisfaction scores.
- Contribution to team development (for senior staff).
Person Specification
Required Skills & Experience
- Experience in installing and maintaining networking equipment.
- Knowledge of wireless technologies, including point-to-point and point-to-multipoint systems.
- Ability to work at height and outdoors in varied conditions.
- Strong problem-solving skills and attention to detail.
- Full UK driving licence.
Desirable Skills
- Experience with network design and commissioning.
- Familiarity with industry-specific safety standards.
- Vendor certifications (e.g., Cisco, Ubiquiti, Radwin, Peplink).
- Experience mentoring junior staff (for senior positions).
Working Environment
- Field-based with travel across the UK and occasional overnight stays.
- Combination of site-based and remote work.
- Physical work including mast climbing, cable runs, and outdoor installations.
Benefits
- Company van and fuel card.
- Tools, PPE, and specialist training provided.
- Pension scheme.
- Share ownership “Vested” scheme.
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