Fibrus
Network Maintenance Manager
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Network Maintenance Manager Location: Northern Ireland (NI) Terms: Permanent, full-time
The Role
We are seeking a Network Maintenance Manager to lead the Network Maintenance department, ensuring its readiness to respond to telecoms network maintenance activities. This is a hands-on role with a high level of technical competency required. The successful candidate will hold ownership for their area of responsibility and may be required to work weekends on a rota basis.
What Will You Be Doing?
The Network Maintenance Manager will oversee a variety of critical responsibilities, including:
Team & Operational Leadership
- Manage the Network Maintenance team, ensuring KPIs are met, and staffing issues are resolved
- Upskill team members, addressing training gaps and mentoring for high performance
- Develop processes and workflows to optimise efficiency, prioritise jobs, and ensure adherence to SLAs (Service Level Agreements)
- Manage the standby callout rota, ensuring coverage for after-hours emergencies
- Oversee fault investigation and resolution—identifying root causes, reporting damage, and supervising repairs
Cross-Departmental Coordination
- Plan and coordinate external network works to support other departments
- Schedule, attend, and monitor site activities to ensure conformance with project standards
- Act as a liaison between commercial, network ownership, and third-party subcontractors
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Technical & Safety Compliance
- Maintain or amplify expert technical knowledge (especially on fibre optics, cabling, splicing, and testing)
- Implement standard compliance systems (SSRA, street works permits, audits, etc.)
- Ensure Health & Safety (H&S) protocols are followed at all times
Reporting & Risk Management
- Utilise systems/software (including GIS/network mapping tools, GIS) to generate performance reports for stakeholders
- Monitor financial records, track financial outputs, and liaise with accounting/commercial teams
- Maintain a risk register, predicting and mitigating delays or contractual issues
Qualifications & Experience
We’re looking for candidates who demonstrate:
- 2+ years in a management role, with proven track record in reactive maintenance operations
- Deep expertise in fibre networks, including cabling, splicing, and fault testing
- Technical fluency and ability to advise on complex telecoms challenges
- SCHEDULING EXPERTISE—balancing budgets, timelines, and service quality
- Proven negotiation, communication, and leadership skills
- Proficiency with texts Microsoft Office (Excel/Word), strong IT literacy
- Full UK driving licence for travel between sites (including after-hours compliance)
- Experience using geospatial or network-mapping software tools
- Ability to work flexible hours, including emergency site visits
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About Viberoptix
Viberoptix—a leading fibre network solution provider within Fibrus Group—specialises in the design, build, and maintenance of cutting-edge fibre infrastructure. As part of Infracapital’s portfolio, Viberoptix prides itself on high-quality engineering, technical innovation, and safety-first operations.
Our commitment to diversity and equality: We actively promote inclusion and welcome candidates from all backgrounds, including women, underrepresented genders, individuals with disabilities, and people of diverse ethnicities. Flexible working queries are always considered—no obligation to raise confidentiality concerns at application stage.
How to Apply
Applications are made online via our careers portal. Our team will review submissions and contact selected candidates promptly.
Purpose of data retention:
- Your application will be stored for up to 12 months for recruitment.
- We may share data with affiliated companies (e.g., Fibrus, Hyperfast) to assist with hiring choices.
Data rights notice: To request removal via email, contact careers@fibrus.com.
Please note: All job offers will depend on satisfactory pre-employment checks (e.g., references, right-to-work checks, background screenings). #Viberoptix #Fibrement & Connected Future
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