Impellam Group
Network Support Analyst
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Network Support Analyst
Location: Bracknell
Hybrid
Duration: 12 month contract
Pay Type: Inside IR35
We're recruiting for a skilled Network Support Engineer to join a global enterprise environment, supporting a large-scale network infrastructure across multiple locations. This is a hands-on role focused on network operations, troubleshooting, incident management, and ensuring high availability across critical business services.
Key Responsibilities
- Troubleshoot and resolve network incidents end-to-end.
- Configure and support Cisco and Meraki networking technologies.
- Manage major incidents and coordinate with internal teams and third-party providers.
- Monitor network performance using network management tools.
- Support DNS, DHCP, wireless networking, and SD-WAN environments.
- Participate in an on-call rota.
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Essential Skills
- 3+ years' experience supporting enterprise network environments.
- Strong Cisco IOS and Meraki experience.
- Solid understanding of routing and switching technologies including BGP, OSPF, EIGRP, VLANs, NAT, DNS, and DHCP.
- Experience with network monitoring tools such as SolarWinds, SevOne, Nagios, or similar.
- Knowledge of ITIL processes and incident management.
- CCNA or equivalent hands-on experience.
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Desirable
- Cisco ISE, UCS, NSO, or Duo experience.
- VMware knowledge.
- Experience delivering network refresh or transformation projects.
This is an excellent opportunity to join a global organisation investing heavily in its network infrastructure and technology capabilities.
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