Marks & Spencer
New Store Opening - Customer Assistant - Chicken Hot Hold - Ludlow
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New Store Opening - Customer Assistant - Chicken Hot Hold - Ludlow
Hot Food Team Role – Frontline Food Ambassador
Work Pattern
The role requires flexible scheduling. Here’s a typical rotation:
Week 1:
- Sunday: 07:00–15:00
- Monday: 07:00–15:00
- Wednesday: 07:00–15:00
- Friday: 07:00–15:00
Week 2:
- Monday: 07:00–15:00
- Tuesday: 07:00–15:00
- Thursday: 07:00–15:00
- Saturday: 07:00–15:00
Under 18 Disclaimer To comply with health and safety legislation, candidates must be 18 years or older.
About the Role
Join Marks & Spencer’s groundbreaking new Hot Food counters—fast-paced, high-energy roles where quality, speed, and service unite. As a Totally Food Ambassador (Frontline Food Team Member), you’ll:
- Serve food hot, fast, and perfectly every time
- Act as a brand ambassador, confidently recommending fresh offerings
- thrive under pressure while maintaining fast, safe, high-quality service
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At M&S, speed, precision, and a customer-first mindset are non-negotiable. Your digital confidence will play a key role in managing orders efficiently, ensuring systems run smoothly.
Collaboration is essential. You’ll work closely with your team to handle peak demand, keeping your service area impeccably tidy and optimally stocked.
True flexibility is needed—demand ebbs and flows, and you’ll need to adapt quickly while delivering exceptional service.
Ready for the challenge? Take Your Marks and apply today!
Core Responsibilities
- Operate at pace: Deliver hot, fresh food swiftly with precision under intense customer demand
- Customer advocacy: Recommend and serve our latest offerings confidently
- Digital proficiency: Navigate in-store tools and systems seamlessly for quick order processing
- Team cohesion: Maintain high standards in service, cleaning, and replenishing stock
- Adaptability: Shift quickly with demand changes and deliver consistent excellence
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Why Join M&S?
M&S is defining the future of retail with bold innovations and a digital-first approach, blending speed with sustainability. This is your chance to be part of a team revolutionising shopping experiences—both in stores and online.
We prioritise inclusion, diversity, and equal opportunities, reflecting our commitment to an equitable workplace. From recruitment to career growth, we empower everyone to thrive in roles that drive innovation.
The high-stakes, high-energy environment of our Hot Food counters is perfect for those who can bring fresh ideas, energy, and a collaboration mindset. Will you be our next Totally You ambassadors?
It’s fast. It’s dynamic. Are you ready?
** grabs your attention? Take the next step—your journey with M&S starts here.** 🚀
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