Marks and Spencer
New Store Opening - Customer Assistant - Food - Ludlow
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New Store Opening - Customer Assistant - Food - Ludlow
Customer Assistant (Food Section) – 16-Hour Early/Shift Role
Work Pattern
This is a 16-hour, early morning and core hours position with shifts starting from 4am, including weekends. A full work pattern will be discussed during the interview.
A +£3.00/hour unsocial premium applies to hours worked between 22:00–06:00.
Under 18s Disclaimer
Note: Due to health and safety legislation, applications are not accepted from individuals under the age of 18. This is to ensure a safe working environment for all colleagues.
About the Role
Join Marks & Spencer (M&S) as a Customer Assistant in the Food section—becoming part of the UK’s fastest-growing retailer. This isn’t just about restocking shelves; we’re looking for resilient, passionate colleagues who thrive under pressure, deliver five-star service, and embrace transformational retail.
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This role is perfect for someone who:
- Takes pride in our Food products and confidently recommends them to customers.
- Gets hands-on and productive daily, meeting strong customer demand with determination.
- Goes above and beyond to create a seamless and positive shopping experience.
- Thrives in a fast-paced environment, remaining sharp and focused—especially during peak store activity.
Key Responsibilities
- Selling & Serving: Confidently recommend and sell new Food products, driving sales while ensuring customer satisfaction.
- Customer Experience: Deliver exceptional service, ensuring customers feel valued and supported with every interaction.
- Sales Growth: Contribute to increased store sales through dynamic teamwork and adaptability.
- Digital Skills: Effectively use retail tech tools (e.g., Sparks, in-store devices) to streamline customer requests and enhance shopping experiences.
- Teamwork: Maintain a positive, hardworking atmosphere, supporting colleagues to deliver seamless service.
- Flexibility: Work across multiple store sections, adapting to diverse demands—no two shifts are the same!
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What We Look For
- Pick-up intensity—This frontline role isn’t for the timid. It’s for ambitious individuals who are ready to get stuck in, stay sharp, and match the pace of the store.
- Digital readiness—Familiarity with technology is a must.
- Resilience & commitment—This is a high-energy role where adaptability and hustle are key.
Are you ready to step up and make an impact? Take Your Mark—apply today!
M&S
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