Marks and Spencer
New Store Opening - Customer Assistant - Food - Ludlow
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New Store Opening - Customer Assistant - Food - Ludlow
Customer Assistant – Food Section (Early Mornings & Core Hours)
Work Pattern
- 32-hour role, starting from 4am, including weekends.
- A full work pattern is discussed during interview.
⚠️ Under 18 Disclaimer: Due to health and safety legislation, we cannot consider applicants under 18.
+ £3.00 p/h Unsocial Premium
- Applied only for hours worked between 10:00pm–06:00am.
About the Role
Join Marks & Spencer’s flourishing retail team as a Customer Assistant in our Food section—the heartbeat of the UK’s fastest-growing retailer. While filling stock isn’t just our focus, we need dedicated, resilient colleagues who thrive in fast-paced environments, delivering exceptional service every day.
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We’re looking for passionate, hands-on individuals who aren’t afraid to get stuck in— symbolems of our brand who can confidently recommend, sell, and champion our latest Food products. Your goal? Ensure customers leave just as happy as they entered.
Your Responsibilities
- Stand at the vanguard of peak customer demand, making first-impressions count.
- Sell, stock, serve, and problem-solve under pressure with five-star consistency.
- Harness digital tools like Sparks and in-store devices to streamline shopping, boosting sales and satisfaction.
- Go above and beyond—being more than a customer service rep, helping drive growth for M&S.
- Embrace flexibility; no shift is ever routine—adapt, learn, and support across store departments.
- Cultivate a high-energy, positive culture where collaboration is key.
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Requirements
- Demand resilience—no fear of long hours, weekend shifts, or frontline hustle.
- Action-oriented mindset—ready to roll sleeves up and own shared success.
- Digital competency—comfortable with technology for seamless operations.
- Reliability and commitment—showing up prepared, punctual, and proactive.
Why This Role?
For those ready to checkout the grind, this role is yours to take your marks. Build your future at M&S—a brand that values versatility, influence, and fast-moving momentum. Apply today.
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