Marks and Spencer
New Store Opening - Customer Assistant - Food - Ludlow
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Customer Assistant (Food Section) – Full-Time Early & Shift Roles Marks & Spencer (M&S)
Work Pattern
This is a full-time role with early mornings and core hours, including shifts starting from 4am daily as well as weekends.
⚠️ Important: Exact shift patterns will be discussed during the interview.
Age Requirement
Due to legislative health and safety standards, candidates under 18 cannot be considered for this role due to early working hours.
About the Role
Join M&S in the Food section as a Customer Assistant and be part of the UK’s fastest-growing retailer.
This is not just a stocking job—we’re looking for down-to-earth colleagues who: ✔ Thrive under pressure and deliver five-star service at pace. ✔ Passionate about M&S Food products and ready to hustle daily to meet high customer demand. ✔ Act as a resilient brand ambassador, confidently introducing and selling new Food products to our customers.
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Key Responsibilities
You’ll be the frontline of M&S and a selling machine, ensuring customers feel valued with:
- Five-star service in a high-pressure, fast-paced environment during peak store hours (4am–midday+).
- Exceeding sales growth through exceptional product recommendations and customer engagement.
- Mastering our digital tools (Sparks system, in-store devices) to streamline operations and improve customer experience.
- Operating across various store areas, adapting to demand with grace and enthusiasm.
- Selling, stocking, helping customers, and maintaining a high-energy, supportive team culture.
No two shifts are ever the same—but you’ll rise to the challenge.
Role Essentials
- Digital confidence: Ability to use M&S systems (Sparks, in-store tech) for efficiency.
- High energy & resilience: Thrives in fast-paced, busy environments.
- Team player: Supports colleagues and maintains a positive, collaborative atmosphere.
- Flexibility: Open to multitasking, shifting focus as customer needs change.
- Sleeve-ready attitude: Stellar customer service mindset with an emphasis on sales growth.
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Unsociable Hours Compensation
Hours worked between 10pm–6am earn £3.00 extra per hour as unsocial premium pay.
Take Your Marks
This is a frontline role for the committed—no excuses, no waver. Are you ready to roll up your sleeves? Apply today and join M&S in driving retail transformation through exceptional service and innovation.
Pride: Passion: People Maintained by M&S.
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