Marks and Spencer
New Store Opening - Customer Assistant - In-Store Bakery - T5 Heathrow Airport
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New Store Opening - Customer Assistant - In-Store Bakery - T5 Heathrow Airport
Job Title: Customer Assistant – Bakery (M&S)
Work Pattern
Rotating shifts across three weeks. All shifts run 10:00–18:00.
Week 1:
- Sunday: 10:00–18:00
- Tuesday: 10:00–18:00
- Wednesday: 10:00–18:00
- Thursday: 10:00–18:00
- Friday: 10:00–18:00
Week 2:
- Monday: 10:00–18:00
- Tuesday: 10:00–18:00
- Wednesday: 10:00–18:00
- Friday: 10:00–18:00
- Saturday: 10:00–18:00
NB: All applicants must provide:
- A full CRC (criminal record) check
- A full 5-year reference history*
Under 18 Disclaimer
⚠️ Due to health and safety regulations, this role is not open to applicants under 18. It involves using specialist cutting equipment, and compliance with legislation is mandatory for workplace safety.
About the Role
Join the M&S team as a Customer Assistant in the Bakery—you’ll be at the forefront of fresh produce, delivering hot bread and five-star customer service under pressure.
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A hands-on role, this job demands precision, comfort with speed, and an eye for detail. You’ll be our brand ambassador, injecting energy into every shift, ensuring our shelves stay full, and consistently meeting exacting standards in food quality and safety.
Your role won’t just be about serving—it’s about exceeding expectations, whether managing peak demands or collaborating as a collaborative team player. Flexibility and adaptability are key, with shifts requiring prompt adjustments to meet store needs.
Challenging, fast-paced, and hectic? Yes. Rewarding? Absolutely. You’ll see your hard work make an immediate difference every day—because our customers don’t wait, and neither will you.
Key Responsibilities
- Deliver hot, fresh bakery products with speed and accuracy.
- Uphold strict food safety and hygiene standards.
- Maintain high stock availability and customer satisfaction during peak hours.
- Manage demand efficiently while balancing speed and precision.
- Participate in team-based operations, contributing to bakery workflows.
- Adapt to shift requirements, stepping into multiple roles as needed.
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Ideal Candidate
- A passion for food, with attention to detail.
- Willingness to work quickly and under pressure.
- Flexible approach to teamwork and multitasking.
- Comfort with mornings and weekend shifts.
- Strong safety awareness and compliance, as per industry regulations.
Next Steps
Are you ready to drive fast, make an impact, and join Team M&S? Take Your Marks—Apply Today!
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