Sandman Hotel Group
Night Auditor
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The Sandman Signature Newcastle Hotel - Night Auditor
The Sandman Signature Newcastle Hotel, a 4-star, 170-bedroom establishment in Newcastle City Centre, is seeking a Night Auditor to join their fantastic team.
Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.
Hours of Work
- 32-40 hours per week
- Working four or five shifts over seven days
- Shift start and finish times are typically 22:45-07:15 and include weekends & bank holidays
Key Responsibilities
- Provide a warm, welcoming, and friendly environment
- Manage guest arrivals and departures
- Perform cashiering duties
- Provide guests with information and assistance as required
- Handle reservations
- Handle telephone calls
- Provide luggage assistance
- Reconcile payments, revenue streams, and close the business date
- Complete all other Night Audit procedures
- Assist the Night Manager with security and in emergency situations
- Perform all other duties as directed
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The Ideal Candidate
- Always delivers exceptional customer service in a professional manner
- Is personable and presentable
- Works well both as part of a team and on own initiative, and with a good level of common sense
- Has a keen eye for detail with the ability to find, trace, and correct anomalies
- Is highly reliable and very flexible with working patterns
- Has a strong willingness to learn and is keen to develop and progress within the hospitality industry
Perks
- 28 days holiday per annum with additional holiday for length of service milestones
- Flexible schedule
- Pension
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Team, Friends, and Family Hotel rates
- Up to 40% food discounts
- Referral Bonus starting at £250
- X3 complimentary nights stays to use in the UK, Ireland, or North America
- Education & Skills Development Reimbursement program
- All Northland United Kingdom & Ireland team members are eligible for their brands specific perks in North America
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Summation
Submission of a resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in the UK to apply.
Applications will not be accepted via email or in person.
We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.
ABSOLUTELY NO PHONE CALLS PLEASE
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