How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Night Manager
Night Manager – Full-Time (Batch, UK)
About Providence Hotels
Providence Hotels is a full-service hospitality management company with head offices in South Africa and the United Kingdom, supporting a diverse portfolio of accommodation establishments. We combine modern hospitality technology and sound financial principles with a commitment to traditional service excellence. By collaborating with trusted industry partners, we provide:
- Technical expertise
- Local market insight
- Hands-on management support
Our focus is on revitalising existing properties, launching new ventures, and helping businesses adapt to the evolving hospitality sector. We pride ourselves on a collaborative environment that values operational excellence, guest satisfaction, and sustainable growth.
About the Role
We are seeking a Night Manager for our hotel in Bath, a full-time, on-site position that operates during evening and overnight hours.
Key Responsibilities
- Supervise front desk operations, ensuring seamless guest check-ins and check-outs.
- Handle all guest inquiries and resolve issues promptly and professionally, maintaining high service standards.
- Monitor safety, security, and emergency procedures, conducting regular property walks and responding to incidents as required.
- Perform night audit duties, including:
- Reconciling daily financial transactions
- Generating night audit reports
- Ensuring accuracy in financial recordings
- Oversee handovers with daytime management teams, ensuring seamless transitions.
- Support housekeeping and maintenance teams as needed.
- Maintain a welcoming, efficient, and safe environment for all guests.
- Train, coach, and lead night shift staff to ensure consistent performance.
- Adhere to company policies and uphold Providence Hotels’ service values.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Work Environment
- On-site at a Bath hotel, with night, weekend, and holiday shifts as required.
Requirements & Qualifications
Experience & Skills
✔ Hotel/hospitality background – Preferably in a supervisory or night management role. ✔ Exceptional customer service & handling skills – Ability to:
- Compose responses to guests professionally
- Resolve complaints calmly under pressure ✔ Front office proficiency – Knowledge of:
- Reservations systems
- Check-in/check-out processes
- Cash handling & reconciliation ✔ Financial & administrative competency – Ability to:
- Conduct night audits
- Prepare financial reports
- Maintain accurate records ✔ Safety & security awareness – Knowledge of:
- Guest & staff protocol
- Emergency response procedures ✔ Technical proficiency – Ability to:
- Use hotel property management systems (PMS)
- Navigate common software (email, spreadsheets, word processing) ✔ Leadership & interpersonal skills – Ability to:
- Lead and support night shift teams
- Collaborate effectively with daytime management ✔ Attention to detail & problem-solving – Must be:
- Methodical & organised
- Able to work independently during overnight shifts ✔ Flexibility – Willingness to work:
- Nights, weekends, and holidays as scheduled
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice-to-Have
✅ Prior experience in Bath’s hospitality sector – Local market knowledge is beneficial. ✅ Formal qualification in hospitality management – Not mandatory but advantageous.
Providence Hotels is committed to fostering an inclusive, dynamic workplace where career growth matters. If you thrive in high-pressure environments and deliver exceptional guest experiences, we’d love to hear from you. Apply now!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location