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Night Manager – Part-Time (Village Hotel Club)
About the Role Our hotels operate 24/7, combining high-quality hotel services with a buzzing Pub & Grill and lively health club. As Night Manager, your focus will be on ensuring seamless, exceptional service throughout the night shift, from problem-solving on the fly to managing the night team across all departments. You’ll need strong leadership, adaptability, and an ability to drive efficiency while maintaining safety and guest satisfaction.
Join Village Hotel Club We thrive on personality, individualism, and fun—not stuffy formality. Our spaces are designed for guests to work, eat, relax, play, and exercise. From Aberdeen to Bournemouth and beyond, we’re growing fast, and top-notch service puts us ahead of the competition.
Key Responsibilities
- Team Leadership: Manage and motivate the night team, ensuring they’re effective and well-supported.
- Problem-Solving: Anticipate and swiftly resolve issues that arise overnight, across all hotel departments.
- Cross-Functional Support: Collaborate with teams (reception, housekeeping, food & beverage, health club) to maintain seamless operations.
- Safety & Compliance: Oversee nighttime security, health & safety, and compliance standards.
- Customer Experience: Usher a world-class standards of service, even after hours—because guests don’t sleep, neither do we!
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Minimum Requirements
You must bring: ✔ Exceptional customer service skills –党派 deliver personalized, unforgettable experiences. ✔ Proactive problem-solving – Stay ahead, don’t just react; minimise risk. ✔ Strong interpersonal skills – Build rapport with teams across the hotel and frontline staff. ✔ Resilience and flexibility – Thriving in a fast-moving, dynamic environment. ✔ Embrace the “Village Way” – Fun, collaborative, and innovative mindset.
Please note: All offers are subject to a successful Disclosure & Barring Service (DBS) check.
Why Join? Our Benefits Include...
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Real value that pays back to you and colleagues:
- Complimentary Health & Wellness Membership at your home club—£1,500 worth of value for you + a guest.
- Guest stays from £35 (not including breakfast) – immerse yourself in our hospitality with a friend.
- 50% discounts on food & drink (both on-shift and after hours) at Pub & Grill.
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Career growth and new challenges:
- Discounted car parking.
- Financial wellbeing support with Wagestream salary advances.
- Mobile gaming training for dynamic learning—work across roles before specialising.
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Wellbeing over time:
- Mental Health First Aiders & up to 2 mental health days per year.
- Monthly well-being programmes, including Employee Assistance Programme (counseling, support).
- Discounted Health Cash plans and sick pay insurance.
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Recognition and rewards:
- Birthday off guaranteed, and anniversary bonuses for key tenure milestones.
- Rewards & recognition schemes with monthly BIG People Days (celebrating you & your community).
- Electric car salary sacrifice scheme.
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- Plus, discounts at high-street brands and supermarkets, an on-site pension and life insurance.
Eligibility applies to full-time benefits based on employment contract.
⚡ Work. Grow. Play. – Join the Village Hotel Club and play a part in our continuous, inclusive growth! 🎉🏨
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