Morrisons
Night Manager - Whitehaven
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Night Manager - Whitehaven
We Make Morrisons…
From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK via over 500 stores and an online home delivery service.
Our business is primarily food & grocery, uniquely sourcing and processing most of the fresh food sold through our own manufacturing facilities.
About the Role: Night Manager
We’re recruiting for a high-performing Night Manager to lead the night team and ensure stores are ready for customers the following day.
As Night Manager, you’ll report to the Store Manager and lead your team to deliver outstanding customer service and operational excellence. Your key responsibilities include:
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Customer Focus:
- Lead and empower colleagues to put customers first every single day.
- Listen, respond, and act on customer feedback to enhance their experience.
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Store Availability & Operations:
- Maintain market-leading product availability across the store.
- Collaborate with other Managers to build a supportive, performance-driven department.
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Team Management:
- Oversee departmental scheduling, absence, performance, and talent conversations.
- Deliver training to ensure teams have the skills and confidence to perform effectively.
- Facilitate cross-departmental collaboration to enhance operational flow.
- Identify and develop talent within the team.
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- Store Leadership:
- Lead colleagues to outperform targets across all departmental KPIs.
- Provide a strategic leadership role in the store.
- Ensure resource planning is thorough and efficient.
Why Join Morrisons?
Beyond a competitive salary, we offer a comprehensive benefits package:
- Performance-Based Bonus
- Attractive pension scheme
- Private healthcare coverage
- 10% Morrisons employee discount card (for friends/family – giving them 15% off shopping)
- Family-friendly policies, including:
- 26 weeks’ maternity & adoption leave
- Neonatal leave
- Fertility leave
Want a behind-the-scenes look? Explore our 360° store tour here.
About You
Ideal candidates will have a mix of experience and passion. Whether in retail, hospitality, service industries, or travel & tourism—if you have a driving desire for exceptional customer service, we’d love to hear from you.
Key Requirements:
- Proven experience in leading teams in fast-paced environments.
- Exceptional communicator who shares knowledge, best practices, and builds trust.
- Ability to build strong relationships with internal and external stakeholders.
- Adaptable, confident in challenges yet driven to continuously improve.
- Strong listening & problem-solving skills—with both customers and colleagues.
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Morrisons is an equal opportunities employer and values diversity. We encourage applications from all backgrounds.
About Morrisons
With a legacy of over 100 years as "shopkeepers," Morrisons delivers an unmatched shopping experience—from freshness to value.
Across our ~500 stores, our team works tirelessly to meet customer needs:
- High-quality food & groceries delivered weekly to 11+ million customers.
- We prepared more fresh food in-store than any other UK supermarket.
- Whether behind the scenes—warehouses, canteens—or front-of-store, our team is mission-driven to exceed standards.
We invest in our colleague’s growth—many of our Store Managers progressed from roles they once started, ensuring they offer top-tier support and customer service.
This role is more than a job—it’s about building a reputation for excellence, one store at a time. Ready to join us?
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