Frasers Hospitality
Night Porter
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Night Porter
Night Porter
Rate of Pay / Hours £13.01 per hour plus TRONC (service charge)
Contract Type 16 hours per week
Location Malmaison Manchester, Deansgate
About the Role
The Night Porter plays a critical role in maintaining the seamless operation of the hotel from sundown to sunrise. This is a hands-on position focused on managing guest expectations and upholding the high standards of Malmaison’s brand.
Guests will sleep soundly while the Night Team ensures everything runs efficiently. Your responsibilities include:
- Overseeing the Food & Beverage Department during night shifts
- Greeting guests with a friendly and helpful approach
- Keeping public areas immaculately clean
- Preparing event and meeting spaces for the next day
Additionally, you’ll be responsible for:
- Assisting guests with luggage and queries
- Conducting nightly Health and Safety audits
- Ensuring clear organisation and communication
Key Responsibilities
- Manage the Food & Beverage Department efficiently during night shifts
- Maintain high standards of cleanliness in public areas
- Prepare event spaces for the following day
- Handle guest baggage and address enquiries promptly
- Carry out Health and Safety checks nightly
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Experience & Skills
- Experience in a similar role would be beneficial
- Essential to have prior night shift experience
- Strong organisation and communication skills required
- Expertise in hands-on frontline service
Work Schedule & Flexibility
Our hotel operates 7 days a week, 365 days a year, so we welcome availability across various shifts and days. While the hotel is busier during evenings and weekends, shift patterns and contracted hours are fully negotiable at interview.
Career Growth
Successful applicants could progress to:
- Night Supervisory roles
- Assistant Night Management positions
Education & Development
- Full support for nationally recognised apprenticeships
- Comprehensive brand training provided
Benefits & Perks
- Share of TRONC Service Charge
- Paid breaks and meals provided while on duty
- Annual pay reviews
- Flexible 4 on / 4 off shift pattern
- Heavily discounted staff room rates at Malmaison, Hotel du Vin & Frasers Hospitality (as low as £65/night)
- 50% off Friends & Family room rates
- 35% discount on all Brasserie & Bistro meals
- Fully funded apprenticeship programmes
- High street discounts on retail, experiences, and holidays
- Cycle to work scheme (save up to 40%)
- Affordable healthcare cash plans (dental, optical, medical from £5/month)
- Referral bonuses (up to £1,500 for successful referrals)
- Smart, professional uniforms that align with the hotel’s modern aesthetic
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Wellbeing Initiatives
- Wellness & National Campaign Days Calendar
- Initiatives like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness Week
- Turnstile (Wagestream): Earned wage access, pay streaming, and financial management tools
Rewards
- Complimentary stays on your 1st, 3rd & 5th work anniversaries (including Dinner, Bed, Breakfast)
- Sustainability initiatives & volunteer opportunities (2 days off per year at full pay, working with sustainable charities)
Commitment to Equality & Diversity
Frasers Hospitality, Malmaison & Hotel du Vin are an equal opportunities employer. Applications are welcome from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age.
Interested? [Click here to Apply Now]
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