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Night Receptionist
Night Receptionist – Park Plaza
We believe in a hotel experience tailored to the individual. As the Night Receptionist, you’ll be the first and last person our guests meet. Your helpful, proactive, and passionate approach will create a lasting impression each and every time.
About the Role
As a Night Receptionist, you will play a key role in ensuring our guests have an exceptional stay.
Benefits
- Competitive salary: £13.54 per hour, plus performance incentives
- Generous holiday allowance: 30 days per year (pro rata), including bank holidays (increases with service)
- Heavily discounted hotel room rates across Europe (Radisson Hotel Group benefits included for colleagues and guests)
- 50% F&B discount at our restaurants and bars (applies to whole parties)
- Two free meals per day (including days off)
- Early wage access via Wagestream (40% of pay before payday)
- Recommend a Friend scheme: £750 referral bonus
- BenefitHub: Discounted access to retail, supermarkets, attractions, restaurants, and cinemas
- Vitality at Work: Gym membership discounts and wellness perks
- Ride to Work Scheme + free local cycling lessons
- Travel season ticket loans
- 24/7 Employee Assistance Programme
- Clear rotas (publicised at least two weeks in advance)
- Departmental incentives for productivity and service
- Uniform provided (with free dry cleaning)
- Annual staff parties and events
- Company pension plan and training programmes
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Ideal Candidate
To thrive in this role, you should:
- Excel in interpersonal skills, with the ability to connect effortlessly with guests
- Handle requests promptly, politely, and with kindness
- Speak fluent, clear English and communicate effectively under pressure
- Align with our core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care
- Have prior experience in customer-facing roles, ideally in hotel reception or the hospitality sector
- Commit to a 4 on/3 off shift pattern (10-hour shifts: 10pm–8am)
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About Park Plaza
Renowned for crafting memorable moments, Park Plaza delivers a seamless experience for leisure and business travellers. Featuring stylish guest rooms, versatile meeting spaces, and award-winning restaurants and bars, we pride ourselves on exceptional hospitality.
Connect with us: Park Plaza – Be part of it.
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