John Lewis Partnership
Night Replenishment, Supermarket Assistant
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Night Replenishment, Supermarket Assistant
Supermarket Assistant (West Byfleet)
About the Role
As a Supermarket Assistant, you’ll help shape the Waitrose experience by delivering Partner-led service and passionate, food-focused care that competitors simply can’t match. Your commitment to going the extra mile will create the perfect impression, building lasting trust and loyalty for customers on every visit.
Beyond your £13.00/hour pay (rising to £13.25/hour after 90 days), eligible shifts between 22:00 and 06:00 earn a Night Premium of £3.75/hour. This also applies to existing Partners under the Enhanced Hours Premium scheme.
Responsibilities
(Note: Applicants must be 18+ due to working time regulations.)
Your role combines customer service excellence with operational tasks to ensure smooth operations. This includes:
- Stock replenishment: Maintaining fully stocked shelves in the right places, prioritising availability and presentation for customers.
- Grocery delivery fulfilment: Packing online orders ready for drivers to deliver straight to customers’ front doors.
- Waste reduction: Following product guidelines to markdown shelves efficiently and adhere to sell-by date policies.
- Cross-team support: Assisting checkout teams, managing Click & Collect orders, fulfilling on-demand customer orders, and supporting other store functions as needed.
- Shopkeeping: Keeping the workspace safe, clean, and organised to comply with retail standards.
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Required Skills & Experience
Essential Qualities
- Strong communication skills to collaborate effectively within a team and with customers.
Desirable Attributes
- Experience in a customer-facing role.
- Passion for food and drink trends and an up-to-date interest in industry innovations.
- A flexible mindset to support diverse team needs across the store.
Key Details
- Contract type: Permanent
- Hours/week: 16.5 hours, including 6 night shifts (weekends included)
- Pay: £13.00/hour (£13.25 after 90 days)
- Location: Waitrose & Partners, West Byfleet 60 Station Approach, West Byfleet, Surrey, KT14 6NE
- Closing date: 7 July 2026
- Branch: Partners Level 10
Learn more about life as a Partner: Waitrose Supermarket Assistant Role
About the Partnership
We are the largest employee-owned business in the UK, home to cherished brands like Waitrose and John Lewis. As Partners, we act as co-owners, driven by a shared purpose: to build a happier world.
--- What makes us unique?
- Innovation & adaptability: Constantly evolving to meet retail challenges through diversity and collaboration.
- Never Knowingly Undersold: Guaranteed price consistency, quality, and service—both in John Lewis and Waitrose.
- Ownership values: Every Partner owns both our shared responsibility and rewards. We voice our contributions, navigate challenges as a collective, and uphold the Kindness, Ownership & Trust principles that define the corporate culture.
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Working at Waitrose
We prioritise personal and collective growth in an environment where you can be yourself and thrive.
Important Considerations
-
Pre-employment vetting: More specialised roles may require:
- DBS checks (conducted by third-party verified organisations).
- Financial probity checks for certain positions. Admitted Partners will receive full details during recruitment—completing formality early avoids delays.
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Flexibility: Early applicants are advised—vacancies may close ahead of schedule if high volume of enthusiasm is received.
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Work-life balance: Waitrose Partners benefit from:
- Flexible work models (compressed hours, job sharing, adjusted schedules where feasible).
- Please discuss this opportunity with your assigned manager during the interview stage.
Note: There is more to Partnership than a job—it is a relationship built on contribution, respect, alignment, and commitment. We’re not here as “employers”; we’re all Partners.
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