Waitrose & Partners
Night Replenishment, Supermarket Assistant
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Night Replenishment, Supermarket Assistant
Supermarket Assistant
About The Role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
Your role will involve supporting Partner-led service alongside shopkeeping tasks to ensure smooth operations. Key responsibilities include:
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Stock replenishment:
- Ensure our shelves remain as full as possible
- Guarantee products are in the right place at the right time for our customers
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Online order fulfilment:
- Process online customer orders ready for driver delivery to customers’ doors
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Waste reduction:
- Follow product due diligence and markdowns for items nearing sell-by dates
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Multi-tasking support:
- Assist the wider shop team in checkout operations
- Manage Click & Collect and on-demand customer orders
- General shopkeeping tasks
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Safety & tidiness:
- Maintain a safe, tidy working environment
Essential Skills & Experience
- Communication skills to collaborate effectively with the team and customers
Desirable Skills & Experience
- Experience in customer-facing roles
- Knowledge of food & drink trends (up to date awareness appreciated)
- Flexibility to support the branch as needed
About The Partnership
We are the largest employee-owned business in the UK, home to our cherished brands: John Lewis and Waitrose. We are not merely employees—we are Partners, driven by our mission to build a happier world.
Our Commitment To Exciting Growth:
- Ruthlessly centre on brilliant retail
- Innovate, adapt and diversify
- Never Knowingly Undersold on price, quality and service (John Lewis)
- Passionately serve food-lovers (Waitrose)
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Partnership Values:
- Collective ownership: Partners share responsibility and rewards
- Team accountability: We thrive by contributing to success through challenges, maintaining honesty and good behaviour
- Kindness and respect: Integral to our partnership culture
Embracing Inclusivity:
- We all help shape a workplace where we belong
- Celebrate differences and foster an environment where you can be yourself and THRIVE
- Support individual growth and collective improvement
As Partners, we make a difference—and it’s ours to own.
Important Notes:
- Pre-employment checks may apply (DBS checks, vetting, financial probity), dependent on role
- Vetting typically conducted by third-party providers.
- Apply early — vacancies may close due to high demand
- Additional adjustment time for disabilities: Contact early for support needed
Flexible working is encouraged (discussed at interview). Options may include flexible/compressed hours, job-sharing, or shorter contracts.
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