Waitrose & Partners
Night Replenishment, Supermarket Assistant
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Night Replenishment, Supermarket Assistant
About The Role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with—passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have of the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping-related tasks to keep the operation running efficiently and productively:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders, ready for our drivers to deliver their shopping directly to their doors.
- Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
- Supporting the wider shop team when needed, including:
- Checkout support
- Managing Click & Collect orders
- Fulfilling on-demand customer orders
- Lending a hand in other operational tasks as required
- Maintaining a safe and tidy working environment through general shopkeeping tasks.
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Requirements
Essential Skills/Experience
- Strong communication skills to enable effective teamwork and customer interactions.
Desirable Skills/Experience
- Experience working in a customer-facing role
- Up-to-date knowledge and interest in food and drink trends
- Flexible mindset to support the wider team
About The Partnership
We’re the largest employee-owned business in the UK and the home of our cherished brands: John Lewis and Waitrose. Here, we’re not just employees—we’re Partners, driven by our purpose to build a happier world.
We’re unapologetically excellent at retail, constantly innovating, adapting, and diversifying:
- Never Knowingly Undersold on price, quality, and service in John Lewis.
- Passionately serving food lovers in Waitrose.
As Partners, we:
- Own the responsibilities of our rewards, together.
- Use our voices to shape our success and each other’s growth.
- Support one another through challenges and highs, committed to fairness and respect.
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ownership means shaping where we belong. We embrace diversity and foster an environment where everyone can thrive—freely being themselves. We grow as individuals and as a community.
As Partners, we always make a difference. And we own it.
Important Notes & Policies
- Some roles may require pre-employment vetting, including DBS checks for successful candidates. If applicable, you’ll receive details in the recruitment process—we encourage prompt completion of all forms to avoid delays. DBS checks are managed by an approved third party. Financial probity checks may also be required for certain roles.
We close vacancies early in high-demand scenarios, so we recommend applying early. If you need assistance due to a disability affecting application completion times, please contact us immediately to arrange reasonable adjustments.
Balanced Work-Life Support: We promote flexible working, where possible. Discuss this (e.g., flexible/compressed hours, job-sharing, or shorter-hour contracts) directly with the hiring manager during your interview.
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