WSH Group
Night Supervisor / chef
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Night Supervisor / chef
Night Supervisor / Chef
Company Description
Location: Ffordd Path Amazon, Skewen, Swansea SA1 8QX
Welcome to the heart of hospitality excellence! At BaxterStorey, we take immense pride in delivering exceptional guest experiences and creating unforgettable moments as a renowned pioneer in the industry.
We are looking for individals who thrive on exceeding expectations and are passionate about hospitality.
At BaxterStorey:
- You’ll work in a supportive and inclusive environment that values growth and diversity.
- We invest in your development with ongoing training to help you thrive.
- Our approach ensures a dedicated work-life balance, letting you pursue your passion while caring for yourself.
If you love delivering extraordinary experiences and fostering a harmonious, collaborative atmosphere, we’d love to hear from you!
Our mission: For every client, in every location—whether an office, stadium, cathedral, or university—we create beautiful spaces, exciting menus, and friendly teams, ensuring our customers receive the hospitality experience they deserve.
We strive to "supercharge" our team’s careers, with learning at the forefront of our culture. If you’re motivated and eager to evolve, we’ll support you in doing so.
Our workplace culture is defined by our five core values:
- ALWAYS VISIONARY – We never settle; we set the standard and blaze new trails.
- WHOLEHEARTEDLY POSITIVE – Energetic, motivating, and inspiring; our passion shines through.
- CREATIVELY COLLABORATIVE – We embrace differences to push creativity and work better together.
- FOREVER CONSCIOUS – We lead by example in sustainability and support local communities.
BaxterStorey is committed to equality, diversity, and inclusion (ED&I), aiming to:
- Reflect the full spectrum of society in our workforce.
- Ensure every employee feels respected and empowered to excel.
- Set a gold standard for an inclusive hospitality culture.
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Role Overview
A permanent, part-time position (40 hrs/week, nights) solving 14.90 per hour, requiring chef experience.
**Working Hours:
- 7:30 PM to 4:00 AM
- 5 nights per week
About the Role
The Night Supervisor / Chef will oversee lives, train, and mentor staff while maintaining exemplary quality in food service and customer satisfaction. You’ll coordinate event operations, handle logistics, and contribute directly to creativity, hospitality excellence.
Responsibilities
-
Supervision & Training:
- Recruit, train, and supervise catering staff, servers, and support personnel.
- Set clear expectations and provide ongoing constructive feedback for high performance.
-
Quality Control & Compliance:
- Regularly monitor food quality, presentation, and service standards to ensure they exceed customer expectations.
- Address and resolve issues promptly to guarantee customer satisfaction.
-
Logistics & Event Management:
- Coordinate the delivery, setup, and breakdown of catering equipment and inventory.
- Oversee event flow—food service, beverage, and guest interactions.
- Manage supplies, ordering, and inventory levels to reduce waste and maintain stock.
-
Customer Engagement:
- Build positive, long-lasting relationships with clients and guests.
- Handle customer complaints, special requests, and dietary requirements effectively and courteously.
- Encourage feedback to drive continuous improvement.
Requirements
- Industry Experience: Previous experience in hospitality or catering preferred.
- Passion: A contagious enthusiasm for food and exceptional customer service.
- Leadership: Satisfaction in supervising, training, and mentoring a team.
- Assessment Skills: Strong ability to assess and delegate tasks effectively.
- Organization & Attention to Detail: Excellent planning and precision for smooth operations.
- Communication: Clear, concise verbal and written communication.
- Flexibility: Problem-solving mindset to adapt swiftly to challenges and opportunities.
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Benefits
- 28 days holiday, including bank holidays.
- Birthday holiday.
- 3 non-guidance volunteering days.
- 3 days of Grandparent Leave.
- 24 weeks’ enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift – enjoying our own expert offerings.
- Bespoke development training to shape your future in hospitality.
- Pension & life insurance plans.
- Employee discounts via the Perkbox app (high street, holidays, cinema).
- Access to a Wellbeing Hub and an Employee Assistance Programme.
- Cycle-to-Work scheme.
Every interaction is a chance to leave a lasting impression. We’re looking for individuals who strive to exceed expectations.
About BaxterStorey
For nearly 20 years, we have delivered beautiful menus, spaces, and teams that make every customer experience ** memorable**. Join us as we pioneer a new legacy in hospitality innovation.
Area Values:
- **プロエンラーメンテдова **（Quality Above All）
- Decincubutively Inclusion.
- 意义を超えた社会貢献
For more than just satisfaction—bringing better experiences and building aconnected global team
率（Hourly Rate): £14.90
Type: Permanent
Work: Part-Time (40 hrs/week)
Join us today—explore a world where every shift creates a lasting memory.
Note: While it would be ideal if you meet all requirements, motivation and hunger to learn are what matter most. BaxterStorey believes in personal and professional growth together.
We stand by equality, diversity, and inclusion—ensuring our workforce is representative of your community and your voice is valued.
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Jessica, London
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