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Night Team Member (Evening) – Hospitalitypaign Management
About Us At RBH Hospitalitypaign Group, we believe our people are our greatest strength. We prioritise diversity, employee well-being, sustainability, and individuality—making us a Top 30 Best Places to Work in Hospitality! Passionate about hospitality, we’re always on the lookout for dedicated talent to join us and grow together.
Our Benefits Package (Why You’ll Love Working Here)
Our benefits are designed to support and reward you:
- Discounted hotel room rates for yourself and your loved ones
- Additional day of leave on your birthday
- Enhanced parental leave (maternity, adoption & shared parental)
- Employee course sponsorship to fuel your growth
- 30% food & beverage (F&B) discount across our hotel venues
- Refer a Friend scheme – earn £250 per referral (up to 5)
- Flexible working policies tailored to your needs
- Wagestream payments – choose your pay schedule
- Life insurance – safety for you and your family
- Employee Assistance Programme (EAP) for holistic support
- Year-round social & wellness events and activities
- Free meals on duty, saving you over £1,000 per year
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Evening in the Life of a Night Team Member
Ever dreamed of the late-night magic of hospitality? Join our team to uphold the smooth operation of our hotel while guests and our building rest!
Your Responsibilities
- Ensure seamless late-night operations: Warmly welcome late-arriving guests, manage check-ins/out intakes, and set them up comfortably.
- Night audits & reporting: Maintain meticulous records for system accuracy and daily reporting.
- Personalised guest service: Assist with après-demand needs—think room service, restocking amenities, or quiet solutions for their stay.
- Premium cleaning & lobby oversight: Keep shared spaces spotless and guests’ areas inviting, expertly preparing for the day team’s arrival.
- Ensure safety & security: Conduct rounds, monitor areas, and address concerns to guarantee a secure environment.
- Smooth shift handover: Partner with the morning team to align on operational transitions for continuity.
What We Are Looking For – The Ideal Night Team Member
- A natural night owl: Thrives outside the 9-to-5 grind and excited by late-night shifts.
- Exemplary guest service mentality: Balances efficiency with a breezy, smile-Filled approach at any hour.
- Accuracy & numeracy: Fluent in audits, reporting, and bedroom restocking, keeping everything in order.
- Staying cool under pressure: Handles unexpected issues with composure while prioritising guest satisfaction.
- Self-starter mindset: Canberra work independently while contributing collaboratively to team efforts.
- Gumption & adaptability in 24/7 environments: Channels quiet energy into impactful hospitality magic.
- Drives to elevate: Inspired by hospitality excellence and hungry to grow with us.
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Equal Opportunities & Inclusivity
At RBH Hospitalitypaign Management, we foster an inclusive workplace. Our Diversity and Belonging policy celebrates individuality and supports young talents. If accommodations are needed at any process stage, contact [contact email/link is intentionally redacted for your input].
Ready to bring your sparkling nights to our team? Be the light, early or late: we’re hiring!
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