Severn Trent
Non Infra Team Manager WA
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About Severn Trent Water
Our people and culture are the heart of our success. That's why we're dedicated to nurturing and growing talent from within, offering our people the chance to expand their skills and explore new career paths.
Whether you're aiming for a promotion or considering a lateral move to a different department, we encourage and support your journey. If you're enthusiastic about learning, eager to advance, and ready to make a significant impact, we want you to take the next step in your career with us.
Join us in creating a sustainable and supportive future for everyone. Let's make great things happen together, because we do more—because we care.
Role: Non-Infra Team Manager – Water Treatment Department
We’re looking for an experienced Non-Infra Team Manager to lead a team of around 20 skilled operational technicians (including 2 senior technicians) at our Mythe and Mitcheldean Surface Water Treatment Works—key assets for our strategic water supply.
As the Non-Infra Team Manager, you’ll play a pivotal role in operating, maintaining, and optimising these water treatment plants in Worcestershire and Gloucestershire.
Key Responsibilities Include:
- Directing the day-to-day operations of Mythe and Mitcheldean Water Treatment Works, ensuring 24/7 safety, efficiency, and compliance.
- Overseeing treatment assets, maintaining regulatory adherence (with support whilst building into the role).
- Leading a team of 20+ personnel, fostering high performance, engagement, and accountability.
- Promoting investment and innovation in areas such as safety, resilience, efficiency, and process improvement.
- Implementing root cause investigations, continuous improvement methods, and Comm Cells to drive operational excellence.
- Managing assigned budgets to deliver cost savings while aligning with business objectives.
- Collaborating with external regulators (DWI, Environment Agency) and supply chain partners to maintain strong working relationships.
- Ensuring effective emergency planning and incident response arrangements.
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Work Location & Commitments:
- Based at Mythe and Mitcheldean with cross-regional travel required (primarily South region).
- Out-of-hours standby rota for Worcestershire and Gloucestershire areas—essential for maintaining service reliability.
- Unrestricted access to support as you transition into this leadership role.
Requirements
Essential Skills & Experience:
- Proven track record of managing teams in a customer-focused operational environment (water or related fields being advantageous).
- Regulatory awareness: Familiarity with water treatment operations, maintenance practices, and environmental compliance.
- Stakeholder engagement: Strong interpersonal and communication skills to build internal and external relationships.
- Operational resilience mindset: Ability to identify process improvements, analyse performance, and implement decisive action in fast-paced settings.
- Budget management: Experience managing operational or project budgets—and driving cost-saving efficiencies.
- Licence requirement: Full UK driving licence.
Desirable Traits:
- A network of trusted suppliers (easily channelled if they meet yours).
- Experience in process automation or advanced plant systems.
- Demonstrable history of leading performance improvement initiatives within a challenging environment.
Culture Matters
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At Severn Trent, we thrive on diversity in thought and background. We’re looking for someone who isn't just skilled but professionally curious, compassionate, and genuinely invested in the communities we serve.
We celebrate leadership styles that foster deeper collaboration, where every voice makes a meaningful impact. If you’re someone who brings both expertise and empathy to your work, we’d love to hear from you.
Why Join Us?
Your career is our priority, and we support you with:
- £4,800 annual car allowance (pro-rata for part-time roles).
- 33 days annual leave (+ bank holidays, with flexibility to buy/sell up to 5 days/year).
- Annual bonus scheme (up to £2,250 upon meeting eligibility).
- Dedicated pension scheme: We match contributions (up to 15% when you contribute 7.5%).
- Seasoned training programmes (via Severn Trent Academy), ensuring professional growth.
- Sharesave scheme, offering discounted shares in Severn Trent PLC.
- Electric Vehicle scheme & retail benefits.
- Work-life harmony: A compassionate approach, including 12 months fully paid maternity/adoption leave.
- Community involvement: A pinned year-of four paid volunteering days.
Your Next Steps
This is more than an opportunity—it’s a chance to shape our organisation’s future alongside us. If you’re ready to grow into this role and include both career and impact on our waterscapes, an updated CV and five minutes are all it takes to apply.
We’ll be in touch after the deadline to share your application’s outcome—so follow up on your inbox and phone. Let’s build something remarkable.
Don’t miss your moment. **Seize it—**it’s #CareerOrChance at Severn Trent Water.
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