NHS Scotland
Non-Profit Distribution (NPD) Contract Business Support Officer
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The Balfour
Our modern healthcare facility, The Balfour, brings together inpatient care, emergency services, outpatient clinics, diagnostics, GP practices and the Scottish Ambulance Service. We’re also investing in services across our outer isles, ensuring high-quality care reaches every corner of Orkney.
We are guided by our core values that shape everything we do – Open and honest, Respect and Kindness – from how we care for our patients to how we support each other as colleagues.
About Orkney
With over 70 islands – 20 of them inhabited – Orkney offers a unique blend of natural beauty, close-knit community and an opportunity for adventure. From dramatic coastlines and rare wildlife to rich cultural traditions and active lifestyles, it’s a place where compassion thrives and every day brings something new. Regularly named one of the UK’s best places to live, Orkney offers a lifestyle that’s both fulfilling and inspiring.
The Position
This role provides an excellent opportunity to deliver a broad range of business, administrative and project support to the Head of Facilities and NPD Contract and the wider team.
Key Responsibilities
- Providing administrative support, including arranging meetings, managing diaries and taking minutes
- Supporting contract and project work and helping to coordinate activities across the team
- Maintaining systems, databases and records to ensure information is accurate and up to date
- Acting as a point of contact for queries and liaising with internal teams and external partners
- Supporting the coordination of requests linked to the contract, including helpdesk activity
The role will involve working across a variety of tasks, requiring flexibility and the ability to manage competing priorities.
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The Candidate
The successful applicant will be a well-organised individual with a proactive approach and the ability to work both independently and as part of a team. You will:
- Strong organisational skills
- Have good administrative and organisational skills
- Be confident using IT systems and working with data
- Have strong communication skills
- Be able to prioritise workload and meet deadlines
- Demonstrate attention to detail and a professional approach
- Educated to a degree level in a relevant field such as Administration or equivalent relevant work experience.
Location, Working Pattern and Contract Duration
This post will be based at The Balfour
The successful candidate will work: Part Time 25 hours per week (5 hours per day Monday – Friday)
This post is Fixed-Term for 12 months due to the substantive postholders return from Maternity Leave
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NHS Orkney.
Benefits And Salary
Did you know NHS Scotland salaries are higher than those in England, Wales, and Northern Ireland?
The salary for this post is Band 4 and if residing on Orkney, you’ll also receive a Distant Islands Allowance of £1,719 pro rata per annum, adding extra value to your rewarding career with us.
NHS Orkney also offers an attractive pension scheme, wide range of work life balance policies, employee assistance programme and various discounts to both local and national retailers.
Further Information
If you share our vision and are ready to be part of Team Orkney, we’d love to hear from you. Your rewarding career starts here!
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If there are additional requirements you would like to request, please contact ork.recruitment@nhs.scot
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For further guidance on the recruitment process and tips for creating a strong application, please refer to our Candidate Application Pack.
If you would like further information about this post, please contact Sharon Keyes, Head of Facilities & NPD Contract sharon.keyes@nhs.scot or Mandy Ward, Facilities Manager mandy.ward@nhs.scot
This post is subject to a Disclosure Scotland check.
NHS Orkney is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
Artificial Intelligence (AI)
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
Please note this advert may close early if sufficient applications are received.
Interview Date: Monday 3rd of August or Tuesday 4th of August 2026
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