NHS Grampian
NR249718 - Audiology Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
NR249718 - Audiology Receptionist
Receptionist (36 hours per week) – Audiology Department, Woodend Hospital, Aberdeen
An exciting opportunity has arisen for an enthusiastic and conscientious individual to join the Audiology Department at Woodend Hospital in Aberdeen.
The Receptionist role is extremely busy, handling a high volume of workload with daily interaction across all service functions.
About the Role
- A key support role ensuring smooth operations in the Audiology Department
- Must demonstrate excellent administrative skills, a pleasant and friendly manner, and the ability to work both independently and collaboratively
- A confident, caring, and empathetic demeanour is essential when dealing with patients, staff, and the public via calls and face-to-face interactions
- Must be proficient in Microsoft Office Suite (Word, Excel, Outlook preferred)
- Previous reception/administrative experience is advantageous
Note: This post may close early due to high applicant volumes.
Candidate Requirements
✅ Education: Good standard of education required
✅ Skills & Qualities:
- Strong communication skills in both written and verbal contexts
- Highly organised with the ability to manage a fast-paced workload
- Ability to maintain confidentiality and apply professional ethics
- Excellent customer service orientation, showing genuine care and empathy
- Comfortable using digital systems and basic IT applications
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
✅ Experience & Knowledge Preferred:
- Prior administration/reception experience
- Familiarity with NHS procedures would be beneficial—though not mandatory
- Ability to assist clinic teams with patient enquiries, scheduling, and documentation
About NHS Grampian
NHS Grampian serves over 500,000 people across Aberdeen, Aberdeenshire, and Moray, providing a broad range of health and social care services.
The organisation is committed to:
- Watermarkquality care reflected through NHS & Social Care values
- Supporting a positive work culture with fairness and respect
- Embracing equity, diversity, and inclusion at all levels
Equality, Inclusion & Disability Confident
NHS Scotland actively promotes equality and diversity to ensure our workforce is representative and inclusive.
Disability Adjustments:
Our agency is Disability Confident Employer.
- If you require any adjustments to support your application process, please notify the Recruitment Team at gram.recruitment@nhs.scot.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Application Process Notes:
- Do not upload a CV—it is not used for shortlisting purposes.
- Applications close at midnight on the advertised closing date unless specified.
- Use Chrome or Microsoft Edge for Jobtrain compatibility.
- Double-check your email address before applying, as correspondence will be by email.
- Your home address must match the documentation confirming your residence.
How to Apply
Complete the application process via Jobtrain (external link given during process).
For assistance with your Jobtrain application, contact: [Jobtrain Candidate Support Hub]
Contact for Further Enquiries
Lee Paterson, Unit Support Manager or Mark Mitchell, Head of Audiology
Additional Important Notice:
If this role operates within the Aberdeen City Low Emission Zone, you will be responsible for all vehicle entry costs.
(Deposit made prior contractor)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills