Ontex
Nurse Advisor Scotland (East central Area) PT
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At Ontex
We are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values – Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products.
As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone.
As we continue being 'Here for you’, we’re looking for a Nurse Advisor Scotland (East Central Area) PT to join our Sales team. This is a Part-time role (2 days per week)
Job purpose
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To demonstrate a comprehensive knowledge of the Ontex Healthcare range of products for the management of incontinence and to keep up to date with: any product developments, the introduction of new products and any changes to product specifications.
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Maintain a good knowledge of the competitor products and the conversion tables
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To ensure that the training & education requirements of the Ontex Healthcare customers are met in line with the SLA / Contract, coordinated by the National Sales Manager
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To promote the best use of the range of the disposable continence products manufactured by Ontex Healthcare, considering profitability and sustainability.
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Understanding the B2B platform and explore opportunities in the Healthcare Market
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To investigate and resolve any product concerns, following the Business Unit reporting and follow-up procedure
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To report back on territory activity and market intelligence. Share information with colleagues in support of a uniform approach to the market, via the Ontex CRM system
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To ensure effective use of the CRM system and adhere to the standard operating procedures
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Actively participate in regular Territory reviews, Nurse Advisor meetings, and National Sales meetings
Main responsibilities and key tasks
- To ensure that the needs of Ontex customers are met in line with their contract or Service Level Agreement
- Attend the customer QBR (Quarterly Business Review) and Annual Review meetings with Ontex colleagues
- Provide a Quarterly report of all the training, education, and visits carried out on behalf of the Customers(s).
- To provide education and training across the Multi-Professional teams across Acute, Community, and B2B customers as required
- To present product demonstrations and educational seminars to large groups of healthcare professionals and/or members of the public
- To support any product evaluations e.g. Hospitals, Care Homes, and Community
- To respond to product concerns and attend joint service user visits if required, accompanied by a member of the NHS Trust staff
- To support customers with the provision and interpretation of product information and technical data to deliver best practice for users and cost effectiveness for the Customers
- To maintain customer records and reporting activity on a daily basis using the CRM system
- Maintain compliance to local Business Unit and wider Ontex Standard Operating Procedures
- To maintain up-to-date knowledge of the management of incontinence through in-house training, external training, and links to professional bodies e.g. ACA or equivalent
- To complete all the e-learning modules via the www.thecontinenceinstitute.com
- Ensure that the Outlook Calendar is populated with all confirmed appointments, Nurse Advisor Meetings, Sales Meetings, and Annual Leave
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Job requirements
Educational requirement
- Registered Nurse (NMC) or equivalent qualification
- The promotion of Continence and the Management of incontinence course or equivalent
- Further and adult education training and education certificate or equivalent
Experience requirement
- 2 to 5 Years post-registration experience in Primary Care, Secondary Care, or Tertiary/Private Care
- Urology or continence experience
- A comprehensive understanding of the NHS/Health Boards
- Commercial awareness
Competencies
- Good Interpersonal skills
- Computer literate
- Self-motivated
- Process oriented
- Clear communicators with the ability to confidently deliver training presentations
- Ability to plan and manage their own workload.
- Ability to work independently, as well as being part of a team.
- A full UK driving license with no more than 3 points
- Flexibility - there may be occasional on-call work, or you may be required to run some training sessions for twilight or night duty HCPs. And when you are training carers or family members, you may need to do visits after their working day.
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Job complexity and challenges
- To ensure that the needs of Ontex customers are met in line with their contract or Service Level Agreement, maintaining profitability and sustainability for Ontex Healthcare
- Maintain an awareness and understanding of the NHS and Distributor routes to market
- Maintain an understanding of NHS / Department of Health / NMC (and other governing bodies) policy affecting the provision of disposable continence care products and best practice
- Support the Account Manager in identifying the DMUs (Decision Making Units) for existing direct and indirect customers and prospects
- To work in accordance with the Company’s policies and procedures, paying particular attention to Health and Safety at all times. And in addition: compliance, information governance, email etiquette, and social media policies
- Maintain an awareness of any market trends, new innovations / technology, or product developments within the market - report to the National Sales Manager
- Any other duties and responsibilities as may be reasonably required from time to time.
Accountability and scope factors
- Maintain Professional Registration to the NMC
- To adhere to Local and Group Policies/Procedures
- To effectively and positively promote any new products or innovations
- To maintain effective communication with the territory team and internal team
- Responsibility to read, understand, and adhere to all company policy documentation in relation to the company Information Security Management System (ISMS) and perform all duties in compliance with the legal obligations of the Data Protection Act: 1998
- To keep up to date with the Ontex Local and Ontex Global structure
- To work in accordance with the Ontex core values: P.R.I.D.E
- To participate in the Ontex 4 You meetings and meet the objectives as per plan
- To work towards the Personal Development Plan – if applicable
If you're passionate about the role and believe you would be a great fit, we'd love to hear from you. We welcome candidates from all backgrounds to apply, ensuring a fair and transparent selection process. Should you have any questions, feel free to contact our HR department at fabrizio.gagliardo@ontexglobal.com.
Here for you.
ontex.com
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