HRM Homecare Services Ltd
Nurse Manager - Agency & Complex Care
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Nurse Manager
The Nurse Manager will be responsible for overseeing the day-to-day operations of the nurse agency and the delivery of complex care packages in the community. This role ensures safe, effective, and person-centred care while maintaining regulatory compliance, managing staff, and supporting business growth.
Requirements
Clinical Leadership & Governance
- Provide strong clinical leadership across all agency and complex care services
- Ensure all care delivered meets current clinical standards, best practices, and regulatory requirements
- Conduct clinical audits, risk assessments, and implement quality improvement plans
- Act as the clinical escalation point for complex cases and incidents
Complex Care Management
- Oversee the assessment, planning, implementation, and evaluation of complex care packages
- Develop and review person-centred care plans tailored to individual needs
- Liaise with multidisciplinary teams (GPs, consultants, therapists, commissioners)
- Ensure safe management of clinical interventions
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Staff Management & Development
- Recruit, train, and supervise nurses and healthcare staff
- Conduct regular supervisions, appraisals, and competency assessments
- Ensure all staff maintain up-to-date clinical skills and mandatory training
- Manage rotas to ensure safe staffing levels and continuity of care
- Participate in "out of hour" requirements
Agency Operations
- Oversee daily agency operations, including staffing coordination and client allocation
- Build and maintain relationships with clients, families, and commissioners
- Support business development by identifying new opportunities and partnerships
- Ensure efficient service delivery aligned with organisational goals
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Compliance & Quality Assurance
- Ensure compliance with all relevant legislation, policies, and safeguarding requirements
- Maintain accurate clinical records and documentation
- Lead investigations into incidents, complaints, and safeguarding concerns
- Prepare for inspections and ensure readiness for regulatory reviews
Communication & Stakeholder Engagement
- Act as the key point of contact for clients, families, and external professionals
- Provide clear and effective communication across all levels of the organisation
- Promote a culture of openness, professionalism, and continuous improvement
Benefits
- Competitive salary
- Career progression opportunities
- Supportive and dynamic working environment
- Opportunity to shape and grow a service
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