Hywel Dda University Health Board
Nursing Support Worker
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Overview
An exciting opportunity has arisen for a Band 3 Nursing Support Worker to join the community Heart Failure Service in Pembrokeshire.
This role is varied and will support both the clinical and administrative functions of the team. The successful candidate will work closely with the Heart Failure Clinical Nurse Specialists to support the delivery of high-quality, patient-centred care across community and clinic settings.
The post involves supporting nurse-led assessment clinics, assisting with home visits, and undertaking delegated clinical tasks such as ECGs, venepuncture and observations, alongside a range of administrative duties to ensure the effective running of the service.
We are looking for a motivated, organised individual with good communication skills who is able to work flexibly as part of a team and use their own initiative.
Main duties of the job
- Support the Heart Failure CNS team in delivering care to patients in clinic and community settings
- Assist in nurse-led assessment clinics, helping prepare equipment, manage patient flow and support clinical assessments
- Accompany nurses on home visits where appropriate
- Undertake delegated clinical tasks such as ECG recording, venepuncture and monitoring of observations, in line with training and competence
- Recognise and report any concerns or changes in a patient’s condition promptly to a registered nurse
- Provide reassurance and support to patients and carers, promoting a positive patient experience
- Carry out a range of administrative duties, including booking appointments, managing clinic lists, data entry, and handling telephone enquiries
- Maintain accurate and timely documentation, ensuring confidentiality is upheld at all times
- Support the smooth day-to-day organisation of the service, prioritising tasks appropriately
- Work collaboratively with the wider multidisciplinary team
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
IMPORTANT NOTE FOR APPLICANTS
Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII).
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills