Hywel Dda University Health Board
Nursing Support Worker (Mental Health)
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Nursing Support Worker (Mental Health)
Job Overview
- ⚠️ CRITICAL: Only applications from staff currently employed by Hywel Dda University Health Board will be accepted.
- This is a fixed term/secondment role until 31/07/2027.
- If applying for secondment, written agreement from your current manager is required.
Position:
Health Care Support Worker, Band 3 (Nursing Support Worker) – Adult Mental Health Ward (St Caradog Ward), Haverfordwest
About the Role
Provides high-quality, acute inpatient mental health care to local residents. The role demands leadership and resilience in handling clinical, managerial, and professional demands.
As part of the multi-disciplinary team, the Nursing Support Worker assists with direct patient care, including:
- Compensatory nursing care
- Observation and engagement
- Physical health monitoring
- Psychosocial interventions (within wards and home environments)
- Patient recovery pathway support, including communication and relationship modelling
This role emphasises flexibility, reliability, and responsiveness, extending to 24/7 coverage, including nights.
Key Responsibilities
- Patient care: Assist in providing compassionate care under direct supervision of Registered Nurses.
- Multi-disciplinary collaboration: Work alongside doctors, nurses, therapists, and other healthcare professionals.
- Safety & wellbeing: Maintain patient contact, ensure safety and dignity, and respect privacy and confidentiality.
- Documentation & reporting: Log all incidents, complaints, or emergencies—comply with Mental Health Act requirements.
- Emergency response: Assist in rapid, compliant action to emergencies under supervision.
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- Professional development: Participate in patient-centred programme discussions.
- Operational versatility: Accommodate presenting, urgent, or long-term needs flexibly.
How We Work
Hywel Dda University Health Board delivers NHS healthcare across:
- Carmarthenshire
- Ceredigion
- Pembrokeshire
- Bordering counties
Who We Are:
- 13,000+ staff providing primary, community, in-hospital, mental health, and learning disabilities services.
- Collaborative partnerships with local authorities and partners across healthcare, private and third sector.
Where Our Services Deliver Care: ✅ Four main hospitals (Aberystwyth, Carmarthen, Llanelli, Haverfordwest) ✅ Five community hospitals (including Tregaron and Tenby’s dedicated healthcare) ✅ Two integrated care hubs (Aberaeron, Cardigan) ✅ +40 general practices (inclusive of dental) ✅ +90 primary care settings (pharmacies, practices)
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Bilingual Policy:
- All applicants may submit applications in Welsh without penalty. No disadvantage vs. English submissions.
Requirements & Additional Information
🔍 Key Essentials:
- Experience working in an adult acute inpatient setting.
- Dynamic, innovative practice.
- Ability to work independently within a broader team structure).
- Willingness to operate in shift/24/7 manner.
❗ Important Notes:
- Custom applications are mandatory. Cheap/basic techniques may eliminate your application.
- Refer to the Person Specification criteria for tailored emphasis under "Main Duties of the Job".
📄 Data Sharing Consent:
- If appointed, completing the application form authorises the UHB to collect past NHS details (e.g., sickness records) via national databases.
- See our Fair & Lawful Processing policy – fully compliant with Data Protection Legislation to protect your data (physical/mental health data, and other sensitive information).
Non-UK/Party of Ireland Applicants:
To work in the UK, candidates require visa sponsorship for: ✔ Health & Care Visa (lower costs, no Immigration Health Surcharge) ✔ Skilled Worker Visa
Self-assess your eligibility via Work in the UK
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