Serco Plc
OBP Facilitator
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OBP Facilitator
Interventions Facilitator – Full-Time, Permanent Position
How to Apply
Apply now to make a meaningful difference.
About Serco
Serco operates globally, offering essential services across Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We uphold the values of Trust, Care, Innovation, and Pride and pride ourselves on creating an inclusive workplace through our Global Employee Networks:
- SercoInspire (Gender)
- SercoEmbrace (Multicultural)
- SercoUnlimited (Disability)
- In@Serco (LGBT+)
We support fair access to employment, including those with unspent criminal convictions under our Ban the Box pledge.
Interventions Facilitator – HMP Ashfield
Location: HMP Ashfield, Pucklechurch, Bristol (BS16 9QJ) Contract: Full-Time (37 hours per week), Permanent Salary: £28,410 per annum (plus benefits) Hours: • Monday to Thursday: 08.00 – 16.00 • Friday: 08.00 – 15.30
Join us in supporting rehabilitation and safer communities with hands-on, impactful work.
About the Role
At HMP Ashfield, we believed in safe, supportive, and rehabilitative environments. This role offers the opportunity to make a real difference by supporting individuals in their journey towards rehabilitation.
As an Interventions Facilitator, you’ll deliver accredited programmes aimed at preventing reoffending. Your work will align with national standards—ensuring treatment integrity and encouraging behavioural change in groups and one-on-one settings.
Key Responsibilities
Day-to-Day Tasks
- Deliver structured group and individual sessions using psychological techniques, including motivational tools.
- Assess participants, determine their readiness for treatment, and identify responsive intervention needs.
- Maintain accurate records – session notes, post-programme reports, and debriefs.
- Build rapport with participants to foster motivation and lasting behavioural change.
- Continue professional development and achieve the 6 core competencies:
- Application of core theories/open principles
- Effective and responsive delivery
- Group facilitation
- Teamwork
- Session planning
- Ongoing learning
- Attend supervision and complete mandatory role-specific training.
- Promote awareness of programmes and contribute to staff training.
- Support establishment objectives as required.
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What We Offer
Alongside this challenging and rewarding role, you’ll benefit from:
Pensions
- Up to 6% contributory pension scheme.
Health & Wellbeing Support
- Employee Assistance Programme
- Bupa Anytime HealthLine
- Wellbeing app for self-care guidance
- 30% off leisure centre use (Serco-managed facilities)
- 24/7 virtual GP access
- Free flu jabs
Training & Development
- Ongoing support and career advancement opportunities.
- Professional training and course fees fully funded.
Discounts & Perks
- Retailer discounts (1,000+ partners, including groceries, fashion, travel, and entertainment).
- Paid volunteering day via our charity programs.
- Tax-free donations to charities (via Payroll Giving).
- Contribute to the Serco People Fund with spare payrers='$18<-CTX(CTX->MWT)(12,355,1,00,0)$).
Employee Networks & Inclusion
- Collaborative groups focused on diversity, disability, LGBT+ rights, and more.
- Weekly team-building activities in some offices.
What You’ll Need
Essential Requirements
- Experience facilitating group work, ideally with challenging populations.
- Strong written and verbal communication skills to engage diverse groups.
- Ability to build rapport quickly while motivating resistant individuals.
- Organisational skills, ability to multitask under demanding conditions.
- A reflective and teamwork-oriented mindset, with a focus on self-improvement.
- Competency in challenging antisocial attitudes constructively.
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Desirable Experience
- Prior exposure to forensic settings or psychological interventions.
- Experience with accredited offending behaviour programmes.
- Knowledge of key rehabilitative theories, including the "What Works" literature.
- Awareness of diversity, risk management, and responsivity approaches in offender rehabilitation.
- Qualifications or training in psychology, social care, or counselling.
Why Join Us?
Serco values performance and potential, believing everyone has an important role to play—whether it’s caring for those in our care or improving critical public service models.
For a chance to impact real change, apply today. SUPPORTING BRITAIN’S PRIVATE ARMED SERVICES.
Why HMP Ashfield Joins Serco?
Serco continues to deliver reliable prison services during times of challenge by providing environments where those incarcerated can assess risks, reduce likelihoods of reoffending, and reintegrate back into society.
Discover how to be part of this collective effort—where your work supports safer communities and fairer recoveries. Notably recognised and proud of the Gold Inclusive Employer Award (EDI).
Ready to apply? Do so by clicking the below link—or act now before volume triggers an early close date. Reasonable adjustments covered during recruitment.
Contact us for support: j&icareersUK@serco.com.
Serco provides flexible learning and career progression, supporting those with unspent convictions sincere queries may contact via the same email ID directly. By amplifying our efforts through a universal approach, equality across ethics remains top priority.
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