BGTS International
Observability & Dynatrace Engineer
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Job Title: Observability Engineer (Dynatrace)
Location: London (Hybrid)
Employment Type: Permanent
Role Summary
We are seeking a highly skilled Observability Engineer and Dynatrace Expert to lead the design, implementation, and optimisation of our application performance monitoring (APM) strategies. This role focuses on ensuring the reliability and performance of our enterprise systems, specifically within AWS cloud environments, microservices architectures, and full-stack applications utilizing Java and Angular. The ideal candidate will possess deep expertise in Dynatrace configuration and advanced reverse engineering techniques to proactively identify, diagnose, and resolve complex performance bottlenecks and configuration issues.
Key Responsibilities
Dynatrace Configuration and Management
- The primary responsibility involves the end-to-end implementation, configuration, and continuous optimization of Dynatrace solutions across our infrastructure.
- This includes deploying OneAgent, configuring ActiveGates, and establishing comprehensive monitoring strategies encompassing tagging, baselines, and alerting mechanisms.
- The expert will create and maintain customized dashboards and reports to provide actionable insights into system performance for various stakeholders.
Performance Monitoring and Issue Resolution
- The expert will continuously monitor system performance, analysing logs, metrics, and distributed traces to diagnose application issues.
- A critical aspect of this role is utilizing reverse engineering methodologies to dissect complex system behaviours, identify root causes of performance degradation, and uncover hidden configuration flaws.
- This involves deep-dive performance analysis using tools like PurePath and Smartscape to ensure optimal operation of Java backends and Angular frontends.
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Cloud and Microservices Integration
- The candidate will be responsible for integrating Dynatrace monitoring within our AWS cloud infrastructure and microservices ecosystem.
- This includes ensuring seamless observability across containerized environments (e.g., Kubernetes, Docker) and serverless architectures.
- The expert will collaborate closely with development and DevOps teams to embed monitoring best practices into CI/CD pipelines, facilitating automated performance validation during deployments.
Required Qualifications and Skills
Technical Expertise
- Candidates must possess extensive hands-on experience with the Dynatrace platform, including advanced configuration and administration.
- A strong foundation in Application Performance Monitoring (APM) concepts is essential.
- The role requires profound knowledge of AWS services, microservices architectures, and full-stack development technologies, specifically Java and Angular.
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Analytical and Problem-Solving Skills
- Exceptional analytical skills are required to interpret complex performance metrics, including CPU, memory, latency, and throughput.
- The candidate must demonstrate proficiency in reverse engineering to troubleshoot intricate system issues and optimize configurations.
- Experience with scripting languages (e.g., Python, Shell) for automation and custom integrations is highly desirable.
Collaboration and Communication
- The successful candidate will exhibit strong communication skills, enabling effective collaboration with cross-functional teams, including software engineers, system administrators, and project managers.
- The ability to document monitoring strategies, root cause analyses, and best practices clearly is crucial for maintaining a robust observability culture within the organization.
Preferred Qualifications
- Dynatrace Associate or Professional Certification.
- Experience with OpenTelemetry (OTEL) implementation.
- Familiarity with other monitoring and logging tools (e.g., Splunk, Prometheus).
- Knowledge of DevOps practices and CI/CD toolchains.
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