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Northern Lincolnshire and Goole NHS Foundation Trust

Occupational Health Administrator

Scunthorpe
Posted 7 days ago
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Occupational Health Administrator

Occupational Health Administrator

As a forward-thinking and evolving Occupational Health service, passionate about supporting our NHS colleagues, we are looking for a motivated and enthusiastic administrator to join our team.

The successful applicant will:

  • Assist the Occupational Health Business Manager in providing a comprehensive, efficient, and responsive administrative service for medical, nursing, and physiotherapy staff within the Occupational Health & Wellbeing Service.
  • Act as a primary point of contact for service users.

Core Responsibilities

Administrative & Secretarial Duties

  • Carry out a full range of secretarial and administrative functions within the department, demonstrating understanding of local processes and procedures.
  • Maintain accurate and up-to-date records in all computerized Occupational Health systems, ensuring timely updates and amendments.

Appointment & Clinical Support

  • Manage the confidential scheduling of appointments for medical and nursing staff, resolving scheduling conflicts.
  • Retrieve and prepare Occupational Health Records for daily clinics, ensuring attendance for:
    • Occupational Health Physicians
    • Nursing teams
  • Type and proofread clinical reports and correspondence for the medical team.

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Record Management

  • Prepare and maintain secure Occupational Health Record systems, ensuring compliance with retention policies, service requirements, and data protection standards.
  • Organise records securely while maintaining accessibility when required.

Frontline Engagement

  • Provide sensitive and empathetic communication with anxious individuals via phone or in person while adhering to complaints escalation protocols.
  • Maintain advanced awareness of NHS confidentiality and safeguarding policies—escalating all concerns appropriately to the Office Manager.

Health & Safety

  • Uphold strict adherence to safe working practices, promptly reporting any hazards or incidents according to organisational guidelines.

About the Employer: Humber Health Partnership

Our organisation, part of the NHS, stands as one of the largest acute and community Partnership arrangements across the country. Each year, we support over one million patients, operating within an expansive budget exceeding £1.3 billion.

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Organisation Structure

The Partnership encompasses two NHS Trusts:

  1. Northern Lincolnshire and Goole NHS Foundation Trust (NLAG)
  2. Hull University Teaching Hospitals NHS Trust (HUTH)

Together, we serve 1.65 million residents across five primary hospital sites:

  • NLAG sites: Diana, Princess of Wales Hospital, Scunthorpe General Hospital & Goole and District Hospital
  • HUTH sites: Hull Royal Infirmary & Castle Hill Hospital

Commitment to Excellence

As Teaching Hospitals affiliated with Hull York Medical School, we pioneer research across diverse specialisms, such as:

  • Biomedical and primary care studies
  • Palliative Medicine
  • Cardiovascular and respiratory treatments
  • Vascular and cancer surgery
  • Oncology

Our collective ambition is to develop a threefold-passionate workforce committed to:

  • Diversity & inclusion
  • Innovation
  • Exceptional patient-centred care

Further Information

For more details or informal visits, please contact:

Name: Helen McArdle Job Title: Occupational Health Business Manager Email: helen.mcardle1@nhs.net Telephone: 0303 330 5284

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Skills

Administration
Data Entry
Appointment Management
Record Keeping
Typing
Proofreading
Communication
Customer Service
Problem Solving
Attention to Detail
Organizational Skills
Time Management
Confidentiality
Health and Safety
Teamwork
Interpersonal Skills

Location

Scunthorpe, England, United Kingdom

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