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CMA CGM

Ocean Export Coordinator

Ashby-de-la-Zouch
£30k – £33k/yr
Posted 2 days ago
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Ocean Export Coordinator

Ocean Export Coordinator – Ashby de la Zouch

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in over 170+ countries and with more than 110,000 employees across 1,500+ sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics fosters an exceptional work environment that encourages personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move—growing as fast and far as your ambition takes you.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job—it’s a journey on which you rise.


About the Role

We are seeking a dynamic and skilled Ocean Export Coordinator to join our ocean freight team based in Ashby de la Zouch.

This critical role focuses on managing end-to-end ocean export shipments, ensuring efficient, cost-effective delivery solutions while providing excellent customer service. You will act as the primary point of contact for customers, coordinating shipments, resolving issues proactively, and maintaining strong relationships across both internal teams and external partners.

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The role offers:

  • A competitive salary between £30,000–£33,000 per annum (depending on experience)
  • A hybrid working model

Key Responsibilities

Reporting to the Ocean Export Supervisor, your core duties will include:

  • Managing and coordinating ocean export bookings from order through to delivery
  • Monitoring shipment status and client expectations while adhering to company policy and regulatory compliance
  • Collaborating with internal teams and external partners to ensure cost control, accurate charging of duties, VAT, and fees, along with precision in documentation and system updates
  • Acting as the primary customer contact, handling quotations, enquiries, requests, and complaints with a solutions-focused approach
  • Identifying opportunities for growth and contribution to team KPIs and continuous improvement initiatives
  • Providing support to the Ocean Export Supervisor on additional tasks as needed

Requirements & Skills

To thrive in this role, you must have: ✅ Proven experience in ocean exports, previously working within a freight or logistics operation ✅ Strong knowledge of freight forwarding processes, with a particular focus on sea freight activities ✅ Exceptional customer service skills, with the ability to communicate effectively, solve problems, and build strong working relationships ✅ IT literacy, including proficiency in MS Office packages and freight-based systems (CargoWise experience is a desirable but not essential advantage)

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What We Offer

We're committed to rewarding excellence, supporting growth, and celebrating success. Our comprehensive benefits package includes:

  • Competitive annual leave entitlement, plus a generous holiday buy scheme
  • Pension and life assurance benefits
  • Employee benefits platform offering:
    • Discounts on gym memberships
    • Money-off vouchers for a range of retail, travel, and hospitality brands

Why Join CEVA?

We value professional and personal growth, offering challenging yet rewarding career opportunities within a top logistics provider.

CEVA Logistics UK&I remains committed to attracting, acquiring, and retaining the best talent in an inclusive, equal way, in line with employment legislation and best practice. We celebrate diversity and ensure fair selection processes across all roles, irrespective of:

  • Age
  • Disability
  • Colour, race, and nationality
  • Ethnic or national origin
  • Religion or belief
  • Political beliefs
  • Sex and gender
  • Sexual orientation
  • Gender reassignment status
  • Marital or civil partnership status

Please note: Candidates will be subject to the necessary right-to-work checks for the UK and Ireland.

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Skills

Ocean Export Coordination
Freight Forwarding
Sea Freight Operations
Customer Service
Problem Solving
MS Office
CargoWise
Cost Control
Regulatory Compliance
Documentation Management

Location

Ashby-de-la-Zouch, England, United Kingdom

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