Working closely with colleagues across the business, you'll play a key role in delivering outstanding customer service, developing the team, identifying growth opportunities and ensuring the department continues to perform at its best.

What You'll Be Doing

• Supporting the Trade Manager to maximise commercial opportunities across the Short Sea trade.
• Leading, coaching and developing the team through regular one-to-ones, training and performance reviews.
• Building strong relationships with origin agents, and key customers.
• Monitoring performance, producing reports and analysing trade data.
• Managing internal and external meetings with confidence and professionalism.
• Working collaboratively with departments across the business to deliver excellent customer service.
• Supporting continuous improvement initiatives and helping implement new processes and strategies.

What We're Looking For

You'll ideally have:

• Experience within shipping, freight forwarding or trade management.
• Previous supervisory or team leadership experience.
• Strong commercial awareness and analytical skills.
• Experience producing reports and interpreting performance data.
• Excellent communication, presentation and relationship-building skills.
• The ability to motivate others, influence change and manage competing priorities.
• A proactive, organised approach with a passion for developing both people and processes.

If you're looking for a role where you can develop your leadership skills, work with international stakeholders and make a real impact within a global shipping organisation, we'd love to hear from you.