Mitie Cleaning & Hygiene Services
Offender Behaviour Programme Facilitator
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Salary: £32,960
Overview
Offending Behaviour Programme Facilitators work in group and one-to-one formats to deliver Accredited Programmes designed to reduce risk of reoffending. Accredited Programmes help participants to understand their thinking and behaviours, build positive relationships, improve critical thinking skills and support them to live an offence-free future. The job holder will work as part of a small team of Facilitators to provide an important rehabilitative service with the ambition of reducing re-offending. The job holder will deliver a range of assessments, activities, and group sessions, contributing to wider rehabilitative activity within the prison. The post holder will be supported through training, development opportunities and professional support.
This is a non-operational, prisoner-facing role with no line-management responsibilities based in HMP Millsike.
Job Objectives And Responsibilities
The job holder will be required to carry out the following:
- Deliver programmes in a group or individual basis, following a manual and delivering as designed.
- Organise materials for session delivery.
- Plan sessions as per the programme requirements and identify ways to deliver the sessions in a responsive way to meet the needs of the participants.
- Notify the Treatment Manager and other team members when sessions are unable to run, and complete missed session catch ups.
- Identify and actively recruit future programmes participants, completing assessments, and screening tools whilst maintaining an accurate database of the outcomes.
- Maintain accurate records of assessments and contact with prisoners.
- Conduct motivational interviews with prisoners with the aim to engage them in programmes.
- Continually motivate and engage future, current and past participants.
- Complete post session de-briefs and record accurately any key information from the sessions.
- Complete post-programme tasks including writing a record of progress, setting objectives, contributing to post-programme reviews and communicating progress with the sentence management team for each programme participant.
- Actively engage in sentence management by liaising with prison and community Offender Managers.
- Work towards the delivery guidelines outlined within the quality assurance framework, supported by the Treatment Manager.
- Actively engage in supervision provided by the Treatment Manager and Psychology Team.
- Engage in continual professional development opportunities supported by your line manager.
- Deliver awareness packages to other staff in the establishment.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
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Person Specification
- Current Accredited Programme delivery experience in either a community or custodial setting
- Strong organisational skills and team-working abilities
- Experience working within the Criminal Justice, Social Care, or Secure Environment sectors
- A strong understanding of social and interpersonal challenges that might lead an individual to offend
- An understanding of Psychological/Criminological theory
- Knowledge and understanding of group dynamics and the ability to motivate groups and individuals to participate fully in programmes
- Experience in motivational interviewing and challenging inappropriate language and behaviour
- Experience in supporting others and the ability to support staff in professional practice.
- Intermediate IT skills, including proficiency in Microsoft Word, Excel, Outlook, and updating central data systems.
- Excellent verbal skills to interact and communicate with a diverse range of individuals
- The ability to undertake assessed, external training events to achieve accreditation
About Us
As a business, Mitie Care & Custody is committed to diversity and inclusion and we welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be provided where applicable, and we encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our Culture – Our Core Values And How We Behave
- We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
- Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
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Benefits
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Career Development
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Recruitment Process
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shradha Singh at shradha.singh@mitie.com.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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