Newton Electrical & Mechanical Ltd
Office Administrator
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Office Administrator
Vacancy - Office Administrator / Service Coordinator Newton Electrical & Mechanical Ltd | Burbage, Leicestershire | Office-based | Part-time, approx. 30 hours per week
About Us
Newton Electrical & Mechanical Ltd is a growing electrical, plumbing, heating, ventilation and air conditioning contractor based in Burbage, Leicestershire.
We work with both domestic and commercial clients, providing a professional, reliable and high-quality service across a wide range of installation, maintenance and project works.
We are now looking for an organised and proactive Office Administrator / Service Coordinator to join our team and support the day-to-day running of the business.
The Role
This is an office-based role, working from our Burbage office. The role is varied and would suit someone who enjoys being organised, communicating with customers and engineers, and helping to keep a busy office running smoothly.
You will be involved in scheduling jobs, updating our job management system, supporting customer enquiries, assisting with project paperwork and helping to keep our records and compliance documents up to date.
Main Duties
- Answering calls and responding to customer enquiries
- Booking appointments, service visits and project works
- Coordinating schedules for engineers and technicians
- Updating jobs, customer records and notes in ServiceM8
- Preparing quotations, invoices and basic job documentation
- Monitoring job progress and helping to close completed works
- Supporting with project files, certificates, warranties and handover documents
- Assisting with RAMS, health and safety paperwork and compliance records
- Maintaining subcontractor records, including insurance, qualifications and expiry dates
- Providing day-to-day administrative support to the directors and operations team
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Full training can be provided on ServiceM8, although previous experience with a job management system would be beneficial.
About You
We are looking for someone who is reliable, organised and confident working in a busy office environment.
- Professional, friendly and customer-focused
- Highly organised with strong attention to detail
- Confident using email, phone and office systems
- Able to prioritise tasks and manage a varied workload
- Proactive, adaptable and willing to learn
- Comfortable working independently and as part of a small team
Experience Required
Essential:
- Previous experience in an administration, office support or coordination role
- Good knowledge of Microsoft Office, including Outlook, Word and Excel
- Strong written and verbal communication skills
- Good attention to detail and accuracy
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Desirable:
- Experience within the electrical, plumbing, heating, HVAC, construction or facilities management sector
- Experience using ServiceM8, Simpro or another job management system
- Experience supporting engineers, tradespeople or field-based teams
- Experience with project paperwork, compliance documentation or subcontractor records
Hours
Part-time, approximately 30 hours per week. Ideally, the role will be worked across Monday to Friday, but there can be some flexibility around the working pattern for the right person. This could include a mix of shorter and longer days depending on business needs.
Salary & Benefits
- Holiday entitlement
- Training and support
- Friendly and professional working environment
- Salary dependent on experience
- Company pension scheme
How to Apply
Click Here to Apply To apply, click the link to send your CV and a short covering message explaining why you would be a good fit for the role.
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